Stayed here for 1 night before heading up Mt Kinabalu. We were put up here as part of a package tour. Hotel was somewhat characterless. Very average rooms with aged furniture and fixtures. Laminated were peeling and sliding windows were stuck. Cleanliness of the bed and bathroom was acceptable though. It has a nice garden and viewing terrace looking out... More

The hotel is starting to age and in need of a refurbish however it is clean and the staff very helpful. Food is ok with a reasonable selection. The best bit is when you wake up in the morning and see that imposing mountain just outside the window. WOW. Happy to stay again. We had morning tea before we left... More

It is situated on top of a hill with breathtaking panaromic view of Mt Kinabalu. It has stilt chalets. It is cold in the morning and evening and the air is fantastic. We enjoyed the fantastic view of Mr Kinabalu from our room windows and at their lookout deck. We have wonderful picturesic view without having to go to Mount... More

Although there is only a limited choice of hotels in this area, I would not stay there again. We had a chalet, which is tiny, had horrible old beds and no hot shower. It has paper thin walls and you can hear everything from the adjacent room, so we felt like staying in a cheap motel. Also, there is a... More

location of the hotel on the hill, just above the Kinabalu Pine Resort, ordinary room, there are water heater, beautiful mountain scenery in the morning either from hotel rooms or from the view platform in the hotel garden. breakfast below average, but assorted local sweet potatoes provided in the buffet nice & friendly staff

The reception area is a lodge hotel style. The cafe serve below average food and the spread of the buffet was limited. The porridge has soury taste and the papaya was not fresh. As the rooms we book were chalets, we had to cross over a suspended bridge. The staff sent our luggages to the chalets. The rooms were bare... More

Booking : Completed the booking form in the website and Clementina replied to me within a day with a booking number. Hassle free and efficient too. Lobby : Look new, lovely and warm. Wifi was ok too Room : clean. lovely deco. basic room without fan nor a/c. Basic toilet. Heater was unable to warm the very cold Kundasang water... More

The resort is very basic, but was a nice place for holiday as the weather was very nice and cooling which you will be very relax, the staff is friendly and room service was good. Have a very good view on Mount Kinabalu. The hotel room size is acceptable but have a limited time for hot water service in the... More

Our last trip to Mt.Kinabalu was many years ago. Knowing the standard of accommodation on the mountain had not much improved over the years, we reviewed many options before contacting Heritage Resort. We were travelling with grandma (who doesn't like walking) and children (who don't like bugs) so we had to be careful with our choice. Heritage Resort seemed to... More