This hotel is far from the airport. We had to wait 15 minutes for the shuttle then the drive took 15 minutes. The hotel staff at reception were very rude. We both woke up with bites on our neck and legs and the staff refused to accept that we got the bites from the hotel. Breakfast was ok but was... More

We arrived in the afternoon from London and our Flight to Ho Chi Minh City was not till the next morning. The hotel is conveniently located, has a free shuttle to and from the airport and the amenites are good. The pool is nice and the beer at the pool bar was a great reviver after the long flight from... More

I spent one night on stop over here before returning to Hanoi, and I just loved this hotel. The reception staff was so efficient it made my head spin, they had me booked on the airport shuttle the next morning in no time flat. My room was large and had all the gadgets and trimmings, which I didn't expect but... More

The location (15 minutes from BKK airport by hotel-provided free shuttle - every half hour) is great. Hotel is an upscale Best Western property. Very modern, spacious rooms with all amenities, including free WiFi. Good restaurant, excellent buffet breakfast. Great value for money. Staff are excellent, friendly, helpful and not oppressive. Executive Lounge on 7th floor was always empty, a... More

My husband, one year old son and I stayed here for a night as a stopover in Bangkok. It is in the middle of nowhere, about 15-20 mins from airport. It is an oasis amidst its surrounds, being very modern and stylish. The bar area in the lobby begged us for a cocktail, however we were too exhausted from the... More

This is a hotel of international standards. Compared with the other international hotel much closer to the airport, the price is far more reasonable. The room was clean, but I could see a sort of decay which has obviously progressed since my last stay about six months before. Towels provided in the bathroom were not so clean. I took breakfast... More

We had an overnight stop-over in Bangkok and chose this hotel based on price as it was circa $50 cheaper than the airport-based hotels. We had to wait 30 mins for the free hotel transfer bus and the journey then took about 20 mins. We eat in the hotel restaurant and the food was reasonably priced (£14 for two people)... More

this hotel was great for a stopover and good value for money. the shuttle bus is only a 10minute ride to the airport and is very regular. the restaurant in the hotel had great food - very fresh.

This is great deal for a place close to the airport with a complimentary shuttle to the hotel that takes about 10 to 15 minutes (timed). You find the shuttle downstairs at door 5; look for the Best Western sign and a fellow in a hot pink jacket. Don’t worry about the hotel not responding to emails – they have... More