I like the idea of the hotel to be nature-friendly, recycling-doing etc. Hotel is surrounded bu nature, water and exotic palm trees. It is quiet, it has a nice food etc. HOWEVER there is some thing I will never be able to accept anywhere: RATS. It is not very pleasant meeting a rat twice big like Your hand every time...
More
Dear Weronika_23,
Thank you for your comments although I am a little shocked that it was from a stay 9 months ago! Nonetheless there is no excuse for finding rats, us letting you down or not meeting or exceeding your expectations. As it was so long ago, I am requesting for the resort team to go through the files to...
More