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All 7 Muar hotels »

Riverview Hotel

29 Jalan Bentayan, Muar 84000, Malaysia
Hotel amenities
Riverview Hotel
Ranked #5 of 7 hotels in Muar
3.0 of 5 stars 11 Reviews
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11 reviews from our community

    Trip type
Traveller rating
    3
    3
    2
    1
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Date Rating
Kajang
Senior Contributor
36 reviews 36 reviews
Reviews in 18 cities Reviews in 18 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 4 March 2012
1
person found this review helpful

This was my second time stay in this hotel. What I really like about this hotel is the location as it is situated in the middle of Muar town. As for the room, I felt it is a moderate room since that it is a budget hotel. No breakfast provided, but you can easily find local food around the area.... More

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See 4 more reviews by Sayrayne for Muar
Riverview Hotel, Manager at Riverview Hotel, responded to this review
4 March 2012

Dear Sayrayne, Thank you for your kind review and comment of our Riverview Hotel. Please advise when was your check-in and check-out date so that we can look into your comment pertaining to the security access to the main door leading to the rooms. We would like to further explain that the security card access is available from the 1st... More

Singapore
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 28 December 2011

We arrived at Muar on Christmas eve with no hotel reservation. Our room with a queen-size bed was the last one available. Our room had a puddle from a leaking window. A call to room service and the floor was mopped and a cloth placed to prevent further leaks. The concierges were polite and patient with our rusty Malay. We... More

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Riverview Hotel, Manager at Riverview Hotel, responded to this review
12 January 2012

Dear YQ, Thank you for your visit and spend the time to post your valuable comment. We are happy to know that you had a great and comfortable experience in our hotel. However, we do wish to apologize for the puddle from a leaking window. We are truly sorry about it and we will take note to improve it. Aside... More

Malaysia
Senior Contributor
21 reviews 21 reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 19 December 2011
2
people found this review helpful

As long as you keep this in mind, it will be fine. The hotel scores well in what I consider the critical areas: clean room/bed/bathroom, good shower, food within walking distance. Additionally, parking is convenient. There's only one elevator, and it is small. The TV channels are limited. Breakfast is not included. All of these are acceptable considering the price.... More

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Riverview Hotel, Manager at Riverview Hotel, responded to this review
24 December 2011

Dear Burrd, Thank you for your visit and valuable comments. Yes, we do our utmost best to provide good service to customer. As for the Streetview Hotel case, we are truly sorry and we will take note of it to avoid this matter happen again in the future. Hope this would not affect your support to us, be confident with... More

Kuala Lumpur, Malaysia
1 review
1 of 5 stars Reviewed 1 November 2011

Me and my family had terrible experience here. I get to know this hotel from the internet. Trust me, do not waste your credit card by doing the online booking. It sucks!! As if they never knew about this so called internet-booking. I booked Premier Deluxe room which should have 2 queens (as advertised in their website) but when me... More

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Riverview Hotel, Manager at Riverview Hotel, responded to this review
25 November 2011

Dear Customer, First of all, we apologize for all the inconvenience caused & understand your unpleasant experience, however, do allow us to explain. We had done an investigation & found out that we could not receive your online booking request. This happened because the internet server system was down. As such, booking may appeared as successful at your end, but... More

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Malaysia
Contributor
18 reviews 18 reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 23 October 2011
2
people found this review helpful

Stayed one night with my parents in a Superior Deluxe Room. The room is clean, comfortable & value for money too. The staffs were friendly except the corky parking attendant. The only drawback was the room was directly above the Bistro and near the road, the Bistro operated till almost 2am with loud thumping music...otherwise everything else was fine.

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Riverview Hotel, Manager at Riverview Hotel, responded to this review
5 December 2011

Dear Sacred21, Thank you for staying with us & taking the time to post your valuable comment. We look forward to welcome you back again in the future. Regards, The Management Riverview Hotel More

JB
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 22 November 2010

1. poor & unfriendly counter service. 2. louzy tv and reception of astro show (need to pay extra RM10 to upgrade to LCD tv room - was cheated by the photos show on riverview website NO LCD TV and king size bed) 3. smelly room (but still acceptable). My last visit was good, time to upgrade.

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Singapore
Senior Contributor
35 reviews 35 reviews
Reviews in 28 cities Reviews in 28 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 27 December 2009
1
person found this review helpful

Stayed at this small hotel for 1 night, it was very heavily booked due to Johor Sport Competition held at Muar this week. The room I paid was Rm75nett, unbelievable big room & big bathroom for the small price I paid. Overall it's quite clean, but I wish they could improve further with whiter & spotless towels. They provides 4... More

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sabah
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 7 July 2009
1
person found this review helpful

this hotel service is very bad. the operator no good service at all. i want a viewroom, but he dont give me the room. talk to customer verybad mood, so we dont like it.

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Klang Bah Kut Teh
Senior Contributor
22 reviews 22 reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 21 May 2009

Been there last year and stay for 2 nights... All I can say is the hotel location is in a great location which sits in the middle of Muar town.... Rooms are very clean plus Astro and free Wifi facility... On the ground floor is the pub which is very convenient and the parking space also quite convenient and has... More

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See 2 more reviews by calvin_alex for Muar
Kuala Lumpur
1 review
5 of 5 stars Reviewed 20 January 2009

Rooms are clean and comfortable, hotel location is right in the middle of Muar town with many food shops nearby. Parking space has good security. Very value for money based on the rate. Will definitely come back for a stay again.

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Riverview Hotel Also Known As

  • Riverview Hotel Muar
Address: 29 Jalan Bentayan, Muar 84000, Malaysia

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