This hotel is bad shape. But one could see its former glory. It has the makings of a great hotel but through neglect the entire hotel is now in bad shape. The rooms are also in bad shape. There are splinters in the bathroom door. The TVs have buttons removed and it looks very unsightly. The bed is too soft.... More

BP's not really a tourist destination but this place is still really sketchy. The wallpaper is peeling, the upholstery is threadbare, and there are mysterious stains on the carpets and walls. It's like a 70's dorm room that hasn't had any upkeep at all. To be fair, the linens were clean and we didn't find any critters so if you... More

A very run down hotel. Used to be the only 4 star hotel in Batu Pahat but now it seems the only 4 star about this hotel is the Lobby. The rooms are not supposed sellable. Torn wallpapers everywhere. Torn upholstery on the sofa and the chair. There are moulds and smell of dampness in the room. The service is... More

Officially, this hotel was regarded as 4 stars, but from my experience I will rate it only 1 star+ based on following: 1. room: a) Full of wear and tear, wall paper torn off and not getting proper repaired, ceiling has some stain make me think of the movie "1408"! b) The sofa inside the room make me feel worse... More

@10th floor, katerina hotel batu pahat, 12 years old hotel, not so well maintained, old carpet (iron marked), upholstry a bit tattered, ok for a 1 night stand. No free WiFi, air cond too cold with controll faulty, ...but reception quite friendly ....

Stayed here for one night in a 2-bedded room on 12th floor. Though I like the view of the town from my room, but I can't say the same about the condition of the room. When we arrived, upon opening the room door, I noticed the carpet was rather damp and the room has an unpleasant smell. A small area... More

"On early Julai 2010 we booked 2 room deluxe twin..for family occasion here..paid for RM200 per room per night" First impression when see the real hotel,it look nice from outside but need new paint i think,lot of car park,hotel also near shopping mall,enter the lobby everything look fine as expected for 4 star hotel...also good service from the counter...everything good...... More

We stayed 2 nights, 2 rooms in May 2010 and when we returned to the hotel in July 2010, they had no record of the stay and offered standard rates (which was higher). When we clarified, the duty manger, Dzulkifli Said, rudely replied "we dont have your record, take it or leave". Is this the service of the best hotel... More

My wife and i stayed at the Katarina on 8 May....and its a day to remember!!!As we arrived early,we asked for an early check in...we got a room on the 5th floor.as we entered the room,we felt a cold wind,behind us.The room is 'glomy',the furniture and carpet 'smells' ..and the wallpaper shows 'wear and tear'......it seems like the room has... More