My partner and I travelled to New Furano Prince hotel. Our room was meant to be a double and when we arrived it was 2 separate single beds. Thats fine, mistakes happen, but it is what you do about these mistakes that matters. The staff at the New Furano Prince Hotel, did nothing, offered no alternative, no assistance to join... More

My family and myself recently booked a 5 night stay at the Prince Hotel, New Furano on Hokkaido island, Japan, for a ski holiday. We checked out after only one night and moved to the Hilton Hotel in Niseko. The Prince Hotel is badly managed and staffed and is quite unacceptable to western standards. The room smelt of damp, the... More

We stayed here for 3 nights after Xmas. This is a japanese chain so the rooms are very basic even after an upgrade. The beds are also on the hardside. What I really liked about this hotel in the winter is the location next to ski lifts and the snow school within its premises. We did not intend to ski... More

Rooms are spacious, relatively new and kept very clean. We slept well – beds are comfortable and room had good sound proofing. Shampoo, conditioner, hair brush, shaver, toothbrush and paste, are all provided, including a kettle for hot green tea, hair dryer, etc. The room we had was on the 9th floor and offered a beautiful view of Furano town... More

My son decided on a change from Niseko for this years ski trip. He selected Furano on the basis that it was renowned for it's wide runs and superb grooming which he felt would suit the old man. We took a package with SkiJapan and stayed at the New Furano Prince Hotel. My impression of Niseko, apart from the snow... More

Clearly the emperor of hotels in Furano, New Prince has a proud position at the base of the furano ski fields. If you have the chance and the cash I highly recommend staying here. To give context for the first night I stayed at the more modest Pension Furanoi which while nice, had a few quirks that for me had... More

Stayed here for one night in Sep. We stayed here after driving around Furano. Whilst we were parking the rental car we had a small collision with another car. Beware that even though there is no damage to either vehicle the Japanese will call the police who will come to take statements. It took us 1.5 hours to complete the... More

The resort is so large you honestly have no reason to leave (and there really isn't that much in town worth raving about). The decor is odd, like it's a little in a time warp by Western hotel standards, but it was immaculate and the service was amazing. Most staff spoke little to no English when we arrived (beginning of... More

I have a two weeks vacation in Hokkaido, and all hotels have been excellent, but this hotel was definitely my family's favorite. My two year old boy loves it. They got great restaurants, and have magnificent views. Even the buffets and the bakery are top notch. The rooms are nothing special, but pretty well equipped. Their convenience store is huge... More