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BEST WESTERN Forest Hills Hotel

2.5 of 5
Overton Hill, Frodsham WA6 6HH, England
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BEST WESTERN Forest Hills Hotel
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Ranked #1 of 3 hotels in Frodsham
4.0 of 5 stars 95 Reviews
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95 reviews from our community

    Trip type
Traveller rating
    35
    31
    18
    5
    6
Date Rating
Liverpool, United Kingdom
Senior Contributor
24 reviews 24 reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
“Nice Hotel”
3 of 5 stars Reviewed 20 May 2012

Stayed at this hotel as we were attending a wedding on site. Easy to find and in a nice setting,but not much to do in immediate area if you weren't here for a wedding. Room was average to good but the bathroom was dated and the shower almost impossible to use without flooding bathroom. Breakfast was excellent and the food... More

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Kieran Mccabe, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review
21 May 2012

Dear Bingoboots Thank you for posting your recent review on Trip Advisor I have taken on board your comments about the bathrooms, we are currently in the process of updating bedrooms. I will pass on your kind comments to the Kitchen team with regards to the food, and discuss with the Housekeeping the issue with the Leisure towels. We look... More

Peterborough, United Kingdom
1 review
“Peterborough Probus `87 25th Aniversary Holiday”
5 of 5 stars Reviewed 20 May 2012

Just returned from 5 days at the Forest Hills hotel with a party of 43 Peterborough Probus` 87 members. Thank you Kieran and your team for a great stay. From the reception staff, restaurant staff and room cleaners, all made us very welcome and any request was attended to. We all had a very good holiday and look forward to... More

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Kieran Mccabe, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review
21 May 2012

Dear Richard Thank you for posting your recent review on Trip Advisor It will give me great pleasure to pass on your kind comments to the rest of the team here at the Best Western Forest Hills I'm pleased that everyone had a very good holiday. We all look forward to welcoming you all back to the hotel in the... More

liverpool
1 review
“Lovely weekend”
5 of 5 stars Reviewed 14 May 2012

thank you to Kieran and his team for a wonderful stay. Room was excellent and the service, nothing was to much trouble. if your looking for a relaxing weekend or week this hotel is ideal.

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Kieran Mccabe, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review
15 May 2012

Dear Tracie645 Thank you for posting your recent review on Trip Advisor. I was delighted to read that you had a lovely weekend and a lovely stay with us recently. I will pass on your kind comments to the rest of the Team here at the Best Western Forest Hills Hotel. We look forward to welcoming you back very soon... More

Chester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Normal Service Resumed”
4 of 5 stars Reviewed 7 May 2012

I wrote "What a Shame" back in February 2012, we stayed at the hotel again in March 2012 to attend an 80's night and found that the good service we have been used to was back, thank goodness. Thankfully it seems the February visit was bad luck all around, everything seemed to go wrong at the hotel that weekend but... More

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Kieran Mccabe, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review
8 May 2012

Dear Coathanger81 Thank you for posting your recent review on Trip Advisor. I was delighted to read that we have redeemed ourselves in your eyes and that you feel that normal service has been resumed. Your satisfaction is very important to us. We look forward to welcoming you back very soon. Kind Regards Kieran McCabe General Manager More

wales
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“very disappointed”
2 of 5 stars Reviewed 2 May 2012

We had high expectations because of good reviews on Tripadvisor - and were very disappointed. To start with the meals: they were of the same standard as ordinary pub-food, except in price. Not terrible at all, but not great. The service in the restaurant was quite terrible and not friendly. (To be fair: it's a big hotel with many staff,... More

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Kieran Mccabe, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review
8 May 2012

Dear pkmWales Thank you for posting your recent review on Trip advisor On behalf of the entire team, I would like to apologise for not exceeding your expectations. I will be discussing the points that you have raised with departmental teams to address certain issues that should not of happened. Your satisfaction is important to us and we will be... More

Ellesmere Port, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“lovely hotel”
5 of 5 stars Reviewed 2 May 2012

lovely hotel, beautiful location but a bit out of the way, its easy enough to drive into frodsham or get a taxi if you want to go. very quiet. rooms massive, beds very comfy, we didnt have food so cant comment on that, nor did we use the spa.

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See 2 more reviews by Natalie W for Frodsham
Kieran Mccabe, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review
3 May 2012

Dear Natalie Thank you for posting your recent review on Trip Advisor. I was delighted to read that you had a lovely stay with us recently. We are very lucky to be in such a lovely location of Top of Frodsham Hill yet still very close to all that the area has to offer. We look forward to welcoming you... More

Chesterfield, England, United Kingdom
1 review
“Excellent value”
5 of 5 stars Reviewed 29 April 2012

Just been on a kgb deal to forest hills and I must say overall it was excellent. Without exception the staff on reception, in the restauraant and in the leisure club were extremely helpful and welcoming. The location of the hotel is well out of the village but benefits from some wonderful views - particularly from the restaurant. The breakfast... More

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Kieran Mccabe, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review
30 April 2012

Dear Ruth Thank you for posting your recent review on Trip Advisor I was delighted to read that you thought it was excellent value and the staff were extremely helpful and welcoming it will give me great pleasure to pass on your kind comments to the rest of the team. We look forward to welcoming you back very soon and... More

W Yorkshire
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“A great couple of days”
5 of 5 stars Reviewed 29 April 2012

We have just spent 2 nights at Forest Hills and had the most enjoyable experience. From the moment we walked through the door, every member of staff was courteous, friendly and professional. Both the evening meals and breakfast in the restaurant were first class . Our room was large and well appointed, and almost faultless. The exception was the "fold... More

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Kieran Mccabe, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review
30 April 2012

Dear Candjaydeebee Thank you for posting your recent review on Trip Advisor I was delighted to read that you had an enjoyable couple of days with us. It will give me great pleasure to pass on your kind comments to the rest of the team here at the Best Western Forest Hills Hotel. Keep an eye on our website for... More

wirral, merseyside
1 review
“Lovely hotel, excellent tribute night!”
5 of 5 stars Reviewed 23 April 2012

As a group of 9 we attended the Lady GaGa/Katy Perry tribute night. On arrival the staff were lovely and very helpful. We had 4 rooms which were all clean and comfortable. We used the pool and bar area in the afternoon, and still couldnt find any faults. The evening meal and breakfast were both lovely and drinks prices not... More

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Kieran Mccabe, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review
26 April 2012

Dear Funnybunny Thankyou for posting your recent review on Trip Advisor. I was delighted to read that you and your party enjoyed your stay with us recently and you had an excellent evening attending the Katy Perry/Lady Gaga tribute. I will pass on your kind comments to the rest of the team, we have many events planned in the coming... More

Wirral
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Fantastic Break”
5 of 5 stars Reviewed 23 April 2012

Spent a night at Forest Hills. Checking in was very smooth and the receptionist couldn't have been any more help. Spent time down at the pool and then later on enjoyed the Katy Perry/Lady Gaga tribute night which was fantastic. It was all very well organised. The meal was very good and all the staff were all extremely helpful. The... More

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Kieran Mccabe, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review
24 April 2012

Dear M J M Wirral Thank you for posting your recent review on Trip Advisor. I was delighted to read that you had a fantastic Break with us here at the Best Western Forest Hills. It will give me great pleasure to pass on your kind comments to the rest of the team I'm glad that you had a great... More

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Additional Information about BEST WESTERN Forest Hills Hotel

Overton Hill, Frodsham WA6 6HH, England
Price range (per night):* S$124 - 165

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BEST WESTERN Forest Hills Hotel
Overton Hill
Frodsham WA6 6HH
England
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