We stayed in an ocean pool villa room 102. A bit tatty round the edges. No table and chair outside at all to sit. Lack of cupboard/drawer space. Holes in mosquito bed net. Strange seat in living area that came away from the wall and no other seat option to sit in. Baby cot provided with net, baby bath, highchair...
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Dear TheSarahsHK,
We are glad to hear that you enjoyed your stay in one of our Sea View Pool Villas beside the limited choices of seating space. We appreciate that you have taken the time sharing your comments on TripAdvisor and would be looking forward welcoming you back in the future.
Kind regards
Lars Kerfin
General Manager
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Just recently came back from a fantastic holiday, I was initially worried about time of year and weather but the weather was perfect (Usually hot and sunny in morning, maybe overcast in afternoon and odd spell of rain in late afternoon, however even when cloudy don't under estimate the UV index, you will still get a tan !!!). As for...
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Dear EOD-Jim,
Thank you for your review and positive comments which are highly appreciated by all of us.
It is certainly nice to see that you and your girlfriend made the effort learning a couple of Thai phrases which I can confirm is going a long way in Thailand. Thank you for that as well on behalf of my team....
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I really REALLY wanted to make this review shorter, but I think much of this needs to be shared.
I initially looked @ this place w/ a critical eye, i.e. w/ a 5 star luxury standard. In short, it missed the mark.
BUT, if I start out w/ a blank slate, I came up w/ the following:
Exterior:
- We...
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Dear EileenKM,
We appreciate your detailed and helpful feedback very much and thank you for the time you have taken to share this on TripAdvisor. It is great to hear that you enjoyed your overall stay and that we have been able to recover from the obvious challenges we created.
Please accept my sincere apology for the overseen linen stains,...
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We stayed in an Anantara Pool Villa for 6 nights in May 2011.
Apart from having to escape the Anantara “time share” men at Koh Samui airport, there was nothing we didn’t like during our stay in our lovely pool villa.
The staff were great, the location was good, the buildings and gardens of the hotel were beautiful and beautifully...
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Dear SherrySparkle,
Thank you very much for this very positive review and for taking the time sharing this here.
Making the stay for our guests special is certainly one of our main goals and we are glad to hear that we have succeeded making your Wedding anniversary and the other days special for you and provided you with a nice...
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I was part of a large business group that went to Anantara. There were about 40 of us and I thought any hotel would have struggled. To my amazement the Anantara team were completely in control, very friendly and totally accommodating to the whole group. Even though we were there on business they made it so good that we could...
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Dear Siwalks,
We know it can be hard concentrating on business here, but we are glad to hear that you had a successful meeting and enjoyed the relaxing environment. Special thanks for the praise for my team and I will be certainly sharing this with them.
Feel free contacting us directly should you wish to return for a vacation and...
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We came to the Anantara Lawana for our 20th wedding anniversary and stayed for 10 days in mid may 2012. I could not fault this hotel. We originally reserved a Deluxe Plunge Pool villa, but upgraded immediately to a Garden Pool villa when we were offered it. I'm glad we did and the extra cost was worth it. The villa...
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Dear Fiona S,
Once again congratulations for your anniversary. A great achievement and we were happy that you decided celebrating it with us. Thank you as well for sharing your experience here on TripAdvisor and the many compliments you made. I am sure my team, including Khun A and our Chef Ashley will be delighted to read this.
We are...
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We stayed in anantara veli maldives for our honeymoon and it was the most beautiful place we had ever been to. The staff, service and accommodation was top notch. So when we decided to have a last minute trip to thailand, we were quite surprised to find anantara lawana in koh samui. I was excited because we had stayed at...
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Dear chokogorn,
I couldn’t have asked for a more rewarding feedback for my team. A very heartfelt “Thank You” for your feedback on behalf of my entire team.
We are certainly looking forward welcoming you back to either our resort, or any other of our currently 17 hotels in Asia and the Middle East. More options coming up soon by...
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Location - Perfect. Private and not too far from the busy Chaweng strip. Staff - Soo nice & helpfull. Always greeted with a smile. Room - Sea view pool villa. Clean, private, and just pure luxury. Overall - Pure bliss.
Dear Manj1984,
Once again congratulations to your recent Wedding and all the best for your future together.
Thank you for sharing your positive feedback here on TripAdvisor and we hope being able to welcome you back for any upcoming Anniversary.
Kind regards
Lars Kerfin
General Manager
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We had a very good time at the hotel, but the sea view pool villa has no view and no connection to the sea, and it is very disappointing. The big dilemma is it cost effective, and I am not sure it is.
Dear ranl,
Thank you very much for your constructive feedback and are glad that you enjoyed your stay with us.
We are sorry to hear that you have been disappointed with the view from your villa. Based on your feedback we have instructed our Gardening team to review all villas again and cut some hedges and trees further in order...
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Although I had to spend a very short time in Ko Samui, I had the chance to stay in one of the nice pool villas overlooking the sea... Room was very wide and a lot of attention to details was made... The bathroom is awesome and very large... then I relaxed by the private pool (it is a real pool...
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Dear Hakun,
Thank you very much for your encouraging feedback about your stay.
We are always driven to provide our guest with the best possible experience and we are glad to learn that we succeeded in your case so you could relax and enjoy in the short time you have been able to stay with us. I will be pleased...
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