What a resort this is and there could not be a better position in Koh Samui. The staff were sensational, the private beach was gorgeous and the pool and pool bar were great. If you want somewhere that you walk onto the beach from the resort with the hardest decison being whether to swim in the beach or at the...
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this was our first visit to Koh Samui and Centara Grand. We will definitely go back. Although our room 231 was not a refurbished one like we requested and there was no free WiFi as advertised, just 1 mosquito bound computer to be shared in the lobby, it was a lovely place, centrally located with a gorgeous breakfast, beach and...
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Our second visit to Centara for another 2 weeks and it did not disappoint. We were here 2 years ago and it was so nice to have some of the staff remember us. This is our 5th trip to Koh Samui and on Chaweng Beach, I think this is the best resort for a number of reasons. Its big but...
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We had no complaints and really enjoyed our stay at this hotel. Great location right on the beach. We had never been to Koh Samui before but will definitely return to this hotel again in the future. Faciliities were excellent, breakfast and restaurants were excellent.
Dear Sharon,
First of all I would like to thank you for taking the time to leave a review of our hotel on Trip Advisor. It is very gratifying to be able to read great compliments like yours regarding our staff and the services we provide, and even more so when our guests provide us with confirmation that they will...
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Stayed at the Centara Grand in Samui in May 2012 for 8 nights. Was a big hotel with a big swimming pool right on the beach. Think this must be one of the biggest hotels in Chaweng Beach in Samui and found that as it was so big, it wasn't personal. We had friends who were staying up the beach...
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Dear accn,
Thank you for taking the time to leave us some feedback on Trip Advisor, I am sorry to hear that you did not find our hotel to your satisfaction regarding personalization and the sea view. As guest satisfaction is of paramount importance to us, I would like to invite you to return to stay with us again in...
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Just returned after 2 weeks in Grand Centara Hotel in Samui. Overall this was an excellent experience and a wonderful hotel. Services from concierge, through receiption to the cleaning staff done an excellent job. Restuarants in the Hotel offered a good standard of food at very reasonable prices. Two resturaunts close to the Hotel - Poppies and Eat Sense were...
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Dear aberford,
I would like to use this opportunity o thank you for your lovely comments regarding our staff, restaurants and beach. It is lovely when our guests specify outstanding staff as this is a great morale boost as well as even helping with career growth sometimes. I am very happy to inform you that we already have plans to...
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Could not fault this hotel .From arrival at reception to checkout i was impressed by the courteousness and professionalism of all staff from management down.Our room 327 had not been upgraded as yet but was more than adequate and in a good location with a nice ocean and garden outlook from our big balcony The hotel grounds are large with...
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Dear mickjane21,
Wow! My team and I are always so happy to receive lovely reviews like yours as it reflects the hard work we all put in to try to make each and every one of our guests’ stays better than the last! Thank you also for your compliments to K. Da and K. Rose, I will ensure they are...
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We stayed at the Centara last April, shortly after the floods, we were amazed at the fantastic job that had been done to clean up the hotel, you wouldn't have known there had been flooding, whereas the rest of the immediate area was still suffering and most businesses still closed! Aside from this, the hotel was great, the gardens and...
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Dear jonoccc,
I would like to thank you for your kind word regarding with how we dealt with the floods in March Last year. I am very happy to hear that you enjoyed your stay despite it being so soon after the excessive downpour we had then. I am very happy to learn that you enjoyed your stay then, so...
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I’m a local tourist from Bangkok. We stayed here for 2 nights. The location is very perfect : It close enough for walking to find good restaurants and shops which located at the main street in front of the hotel. Staffs are so helpful and so friendly. There were no inequality service between foreigners and local tourists.
The most amazing...
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Dear Pond9138,
Thank you for taking the time to leave a review for us following your recent stay at Centara Grand Beach Resort Samui. We are striving for excellence in all areas of the hotel therefore my team and I are most grateful to you for providing us with your feedback.
I am delighted to learn that you enjoyed your...
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We have just returned from Koh Samui, where we stayed at the Centara Grand in a club room. First impressions were good with a large airy and smart reception area. We were dealt with quickly and efficiently and then shown to our room.
We had previously stayed at the Centara in Krabi, so expectations were high, however we felt let...
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Dear Guest,
On behalf of my management team, I would like to thank you for taking the time to leave us this valued feedback. This information is of the highest importance to us as it helps us, as a business; learn where we excel and where our areas of improvement are.
I would like to thank you for mentioning K....
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