My grown daughters and I had the most relaxing time. To hear the surf, crashing waves, night and day. The hotel is right on the water. Our room was so close to the beach. The swimming pool was perfect. Food and drinks plentiful and good. The employees very helpful.

When we first saw our hotel room, we were absolutely shocked. What a HUGE disappointment! We had booked our room through a travel agency called Surf Express in Cocoa Beach, Florida. Apparently this company only arranges trips that include the Terraza del Pacifico because we had asked our travel agent upfront if he was able and willing to help us... More

I recently visited Terraza del Pacfico on a site inspection for my travel company. I had been to the hotel several times in the past, and like some of the other reviews, the hotel was run down and needed some attention. To my surprise and after meeting with Magaly Mora, the new GM at the hotel, she along with her... More

Upon arriving at the hotel, there were no welcoming staff, no one to get our luggages! We had to approach the staff ourselves and ask about our reservation and be checked in! The room was set an unusual pattern! The two supposedly king beds in the rooms were perpendicular to each other! The blanket on the beds looked dirty/stained. There... More

If you are looking for the hotel advertized on the website, you will not find it. There was no dinner on the beach, no flowers all over the hotel as pictured, and no surf lessons as advertized. There was construction in the pool area and roaches in the room. The staff were very nice for the most part, but Terraza... More

1-They say check in time is at 2:00pm and they gave us the rooms until 5:00pm 2-Service is really bad, if you ask for a cocktail they give you one and then you ask again for the same kind of drink, and they do not have "more"???it happend two times with a different a alcohol 3-The snack are so so,... More

worst hotel service ever. a/c was broken ,no clean towel,no hot water.made bed without sheet. they chareged someone else`s restaurant bill to our credit.Hotel stuff never made solution.you get much better service from cheap costa rican cabinas.

Lonely planet said this hotel was "upscale." Boy did they get it wrong. Most of the hotel has no view, the rooms are cramped, the bed is the most uncomfortable bed I've ever had in a hotel and to add insult to this the sheets are paper thin (no mattress cover either) as are the bath towels (we did not... More

the worst service that may exist in a hotel, the staff can not perform their work in bad shape attention. please never go there