i found the resort was a lovely place to stay rooms and everything i thought was excellent the only problem i had is i felt like i was being bothered and hassled by a supervisor named Chula which i felt let the hotel down which is a shame for the hotel names and the rest of the staff

The strength is the beach/pool area set up. Lots of lounge chairs, tables, sun, shade, beautiful pool, perfect view. The weakness is most certainly the food. The buffet was not particularly appetizing - very heavy on carbs and oil, practically no vegetables - and 5 out of 6 in my group had some level of upset stomach, ranging from minor... More

The hotel is on the shore of the Indian Ocean. Rooms are not very big, but well cleaned. Staff is very polite and smiling. Food was good. Great garden. It is good that a site has two hotel and guests can use both. There are many monkeys who like to steal things to eat :)

This was our first time to the southeastern coast of Kenya and we LOVED IT! There is a reason it is called Sentido Neptune PARADISE Beach Resort...while there may be other lovelier locations perhaps with better service (though I don't know how!), I would recommend staying here. Property is beautifully kept...fun to see monkeys roaming around and playing. We enjoyed... More

My family and I booked a 4 night family get-away to Sentido Neptune South Coast. Cant fault anything from this property. Entertainment is around the clock, food and drinks are all inclusive. Kids are kept busy throughout your stay. However fully occupied by guests, you still have your space to enjoy. The more days you book here, the more relaxed... More

I booked a 4 night stay at this hotel for my 11 year old son & myself for a few days relaxation at the end of a holiday visiting friends and gamewatching.. We flew into Ukunda from Nairobi which is delightfully quick compared with travelling from Mombasa - just 15 minutes from the airstrip to the hotel, with the added... More

First let me start by giving you some tips. Dont bother going to the Kenya Embassy in London for Visas like I did, as I thought this would save queing at the other side. It didn't make any difference as there is not a fast track entry and zillions of people on the plane got theirs there. The que isn't... More

We stopped at Neptune Paradise for a total of 11 days, can not fault anything, staff, food, pools ( which were spotlessly clean every day) and rooms all excellent value for money !!!!! We also went on a three day Safari to Tavo East and West, also The Tati Hiils could not fault accomadation or food at any of the... More

Just returned from our two week honeymoon & what can I say, this place & the staff were amazing, I will miss John's whit & humour of an evening at the bar & Linet's fabulous creations in our room made us feel at home, I miss the guys I met there already. We also took a private Safari with a... More