I stayed at Best Western Diplomat with my sister for our birthday treat together and had the most fantastic weekend :) Staff were extremely welcoming and friendly. Room was lovely and the food was superb :) I'm a vegetarian and the wonderful chef made sure I had delicious meals while we stayed there - the vege sausages and gravy in... More

Stayed with sister sat night. Fantastic welcome. Lovely room, stunning meal. Taken out by some brillent new friends fab night. Breakfast beautiful, chef check if all was fine , it was x. Best spar & relaxing massage, again staff couldnt do enough. Sunday lunch yum yum, best duck I ve ever had. Definatly recommend & I intend to retulprn. Cant... More

Got a voucher off living social which included a massage each use of the spa and gym facilities robes and towels 2course lunch and a bottle of wine to share. When we arrived we went to the Eden spa first the young lad on reception was very friendly and showed us where everything was and gave us our towels n... More

Staff were v helpful couldn't help enough (despite us getting lost through the bar) Tea and coffee in your room was nice.... We have been places where it's extra! Or is against good old health and safety! Breakfast was v tasty local produce and no corners cut. Al a carte food was brilliant. V tasty with good service. Would recommend... More

Went here on a spa day with living social to see what it would be Like for future spa days, so glad I did not pay full price. No robes were given to us and we were told we had to pay £10.00 each, whereas talking to another couple with the same voucher as us were given robes with no... More

Not a bad place to stay, i stayed in the old part which is a bit shabby in places, room was clean and ok. Eat from the bar menu and restaurant both good, breakfast was also good. Would stay there again. Another member of our party stayed in the newer bit and said the rooms were not shabby.

Stayed at the diplomat hotel for a night on a groupon deal, check in was fast with no fuss, room was very clean and comfortable, had food in the restaurant which was fine as was the breakfast. Would stay again in the future. Hotel was clean and staff were professional . Nearly forgot the spa was great place to relax

Stayed here for a wedding. Had to ring reception as an item was missing from room. Two ladies arrived to see what was wrong but didnt realise my door was open and were talking about me. In morning breakfast was a buffet there was hair on the plate and they had run out of mushroom and egg, I asked the... More

Hotel on the whole is very nice. Staff are really warm and welcoming and the public areas and rooms are kept spotlessly clean. I was there on a walking holiday and it was quite a good location to be based for Gower Peninsula. Llanelli itself also seemed like a very nice area. Sorry now time for a grumble. I was... More