Hotel dated dirty ,staff have no customer care skills. My steak was so tough I couldn't cut it when I told waiter he said sorry but didn't do anything about it. Room was falling apart can't believe still advertising on groupon writing this so hopefully anyone reading this will not book and be spared the ordeal of staying in this... More

Having been swayed by the sales team we booked 3 nights at the Portsonachan and have regretted it ever since. We should have taken advice from tripadvisor before spending hard earned money on this dump. This place must surely rate as the WORST hotel on the planet and second to none. There is no investment evident as place is dirty... More

We bought a voucher at the Taste of Christmas show. Even before we arrived we had had problems with the booking as first they had no record of us and secondly even thought it stated clearly on our voucher that loch view rooms would be £25 extra, they were determined to charge us £37.50. Certainly the room left much to... More

Got taken in by the sales pitch at a show, that's where the good news ends. Won't repeat what has already been said other than it REALLY is rubish. I never thought a hotel could get in this bad state of repair and still take in guests. Needs to be shut down and a building contractor moved in for three... More

We stayed in the 2 bedroom apartment in the coach house and had a beautiful view over the loch from the bay window in the lounge. We had read the reviews and were a little nervous which wasn't helped when we had to wait about an hour to get into our accomodation when the paperwork said rooms are ready by... More

We've stayed here three times, on each occasion the accomodation has been clean and good. The first time we stayed in a self catering chalet, the second time we had a two storey lodge over looking the loch and then our final time a 3 bedroom lodge overlooking the loch with a hot tub. Each time the staff are always... More

WRITE A REVIEW “PORTSONACHAN HOTEL NO THANKS!” Written on: 12/05/2013 My wife and I stayed here a couple of years ago, it wasn't perfect but after being sold a voucher at a garden show we gave it a go. It was ok, not brilliant but ok. We then received a phone call asking if we would like to take up... More

Just returned from the Potsonachan Hotel. The trip was booked for me as a gift for a fishing trip on the beautiful loch Awe. A lodge overlooking the loch to sleep 8 was booked but when we arrived we waited for an hour on our room being prepared. We got the keys and went to our lodge and discovered only... More

I am the first to complain when things are not right and I feel compelled to take the time to praise the staff and say what great value and how much we enjoyed our weekend away. I went to this hotel last week and had read mixed reviews on trip advisor. What can I say.......the views were fantastic; the food... More