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Mercure York Fairfield Manor Hotel

4.0 of 5
Shipton Road, Skelton, York YO30 1XW, England
Hotel amenities
Mercure York Fairfield Manor Hotel
Ranked #1 of 1 hotels in Skelton
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271 reviews from our community

Traveller rating
    128
    96
    29
    12
    6
See reviews for
Families
59
 
Couples
126
 
Solo
3
 
Business
21
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Brighton, United Kingdom
Top Contributor
70 reviews 70 reviews
15 hotel reviews
Reviews in 27 cities Reviews in 27 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 16 June 2013 NEW

I stayed here at a business conference. The venue's meeting room was meant to be air conditioned but it took the hotel considerable time to attend to a dodgy system which failed to bring the temperature to an acceptable level. The catering was pretty dire throughout the two days, breakfast was acceptable, but the sandwich lunches and evening meal were... More

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Kevin M, General Manager at Mercure York Fairfield Manor Hotel, responded to this review
17 June 2013

Dear Guest, The areas of concern you have brought to our attention have been addressed as a matter of urgency. Moreover, the hotel runs a very efficient food and beverage service, and we would like to apologise for the manner in which our closing times were communicated to you, as the very valued custom provided to our hotel is of... More

Chicago
Top Contributor
162 reviews 162 reviews
48 hotel reviews
Reviews in 61 cities Reviews in 61 cities
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 14 June 2013 NEW

My first impression was of a beautiful country manor home on the outskirts of York. The common areas in the main part of the hotel are beautiful giving one a taste of old world ambience. Our group was especially impressed when our quite delicious evening meal was set up in the beautiful linen room paneled in dark woods with a... More

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Kevin M, General Manager at Mercure York Fairfield Manor Hotel, responded to this review
17 June 2013

Dear Guest, Thank you for the valuable feedback you have provided after your recent stay with us. Naturally, any areas of concern which have been brought to our attention will be addressed as a matter of urgency. We appreciate the time and effort you have taken in providing us with a review, and look forward to your return to our... More

Midlands UK
1 review
2 of 5 stars Reviewed 11 June 2013

As a frequent traveller often staying in Accor Group hotels, I though the Mercure Fairfield would be a safe bet when recently visiting York with my family. The hotel location is very good and it has its own lovely grounds. Unfortunately though this hotel did not live up to expectations; we found the reception staff were unfriendly and we had... More

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Kevin M, General Manager at Mercure York Fairfield Manor Hotel, responded to this review
14 June 2013

Dear Guest, Thank you for your recent review. Nothing is more important to us than investing a considerable amount of time and effort in training our very dedicated staff, as this is reflected in the way our very valued guests are treated. We are constantly adding value to the service we deliver, and this is reflected by the majority of... More

Brisbane, Australia
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 June 2013

I was very apprehensive at the thought of staying in another Mercure Hotel after past experiences with the same brand which were far from good. Thankfully I was pleasantly surprised with this hotel. The rooms were nice and spacious, very clean and had all the usual facilities. We had a ground floor room and therefore didn't feel like we could... More

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Kevin M, General Manager at Mercure York Fairfield Manor Hotel, responded to this review
5 June 2013

Dear Guest, Thank you for taking the time in writing a review about our hotel. Your sincere comments are very much appreciated, as we invest a considerable amount of time in ensuring our products and services offered are of the highest quality. We are very grateful for your feedback, and look forward to welcoming you back to our hotel. More

1 review
5 of 5 stars Reviewed 30 May 2013

In response to "better suited as warden" we have just returned from Fairfield Manor, where we have been going for the last 7 years, and find Lauren ( Head waitress in the resturant) a most pleasant and efficient person along with the rest of the staff.I notice that you did finish your meal ! And how do you know what... More

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Kevin M, General Manager at Mercure York Fairfield Manor Hotel, responded to this review
31 May 2013

Dear Guest, Thank you for your very supportive review regarding your recent stay. We are confident in the abilities of all our very hardworking and passionate staff, and would like to thank you for your continued and loyal custom over the past seven years. More

Nottingham, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 30 May 2013 via mobile

We stayed for two nights with a grop of friends. Rooms were £23 for a double from an online late deal. We chose the hotel largely based on the price and although it was a little out of York, the difference in price from hotels in the city centre made the short distance no problem. Rooms were very clean. The... More

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Kevin M, General Manager at Mercure York Fairfield Manor Hotel, responded to this review
31 May 2013

Dear Guest, Thank you for your recent review. We offer a fantastic array of very appealing online promotions throughout the year that are extremely good value for money. Thank you for taking the time to write a review about the hotel. More

Sheffield
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 May 2013

Stayed here last night with my 8 year old son. We had a fantastic stay; room lovely, clean and quiet. Restaurant was very good - food extremely good. Used the pool which was just down the road from the hotel - very nice, quiet and a good size. But my son and I just have to comment on the staff... More

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Kevin M, General Manager at Mercure York Fairfield Manor Hotel, responded to this review
30 May 2013

Dear Guest, It is most certainly a pleasure in welcoming each and every guest to our hotel, safe in the knowledge that all your needs will be taken care of. It has been an absolute pleasure looking after both you and your son, and all the staff look forward to your imminent return. In addition, we would like to thank... More

A TripAdvisor Member
4 of 5 stars Reviewed 28 May 2013

Easy to get to by road. Hotel staff welcoming. Room was fine & decent size. Plumbing worked fine. Architecturally the hotel looks weird when you arrive but do not be put off. All it needs is a few plastic brightly coloured staues to set it off.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Kevin M, General Manager at Mercure York Fairfield Manor Hotel, responded to this review
30 May 2013

Dear Guest, We are extremely pleased that you have taken the time to write to us regarding your recent stay at the hotel. It is important to us that every guest experience is thoroughly enjoyed, and we would like to thank you for a very complimentary review. More

Lincoln, United Kingdom
1 review
3 of 5 stars Reviewed 27 May 2013

Reception desk man was rather bored and not friendly, room facing road (402) with the coach parked outside alnight in morning (6.30) driver left engine running, Noisy room above transmitted sound below. This part of hotel needs desperate overall, but barman and breakfast staff top class. Cannot comment on other rooms but ours was not worth the money paid

Was this review helpful? Yes
Kevin M, General Manager at Mercure York Fairfield Manor Hotel, responded to this review
28 May 2013

Dear Guest, We would like to apologise for the fact that you were woken up in the early hours of the morning. Every effort made is to ensure that all our guests enjoy and comfortable night's sleep, in addition to a relaxing overall experience. Thank you for the very kind comments about the bar and restaurant staff, as well as... More

London, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 27 May 2013

North of York and convenient for the park and ride. Good, free car parking, comfortable rooms with good quality beds and bedding. Staff exceptionally friendly and food excellent with good vegetarian choices. Only drawback for some people would be the fact that it does not appear to be on a bus route into York; you would need to use car... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Kevin M, General Manager at Mercure York Fairfield Manor Hotel, responded to this review
28 May 2013

Thank you for your recent review. There is a convenient bus stop located 100 yards from the entrance of the hotel, in addition to a very efficient Park and Ride service a bit further up the road. Thank you for your fantastic comments about the staff and the service you have experienced, and we look forward to welcoming you to... More

 
 
Mercure York Fairfield Manor Hotel
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Additional Information about Mercure York Fairfield Manor Hotel

Also Known As:
Ramada York
Ramada York Fairfield Manor
York Ramada
Address: Shipton Road, Skelton, York YO30 1XW, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York > Skelton
Amenities:
Bar/Lounge Business Centre Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Skelton
Price range (per night): S$132 - 283
Hotel Class:4 star (4*)
Reservation Options:
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Mercure York Fairfield Manor Hotel
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