My first impression was of a beautiful country manor home on the outskirts of York. The common areas in the main part of the hotel are beautiful giving one a taste of old world ambience. Our group was especially impressed when our quite delicious evening meal was set up in the beautiful linen room paneled in dark woods with a... More

As a frequent traveller often staying in Accor Group hotels, I though the Mercure Fairfield would be a safe bet when recently visiting York with my family. The hotel location is very good and it has its own lovely grounds. Unfortunately though this hotel did not live up to expectations; we found the reception staff were unfriendly and we had... More

I was very apprehensive at the thought of staying in another Mercure Hotel after past experiences with the same brand which were far from good. Thankfully I was pleasantly surprised with this hotel. The rooms were nice and spacious, very clean and had all the usual facilities. We had a ground floor room and therefore didn't feel like we could... More

In response to "better suited as warden" we have just returned from Fairfield Manor, where we have been going for the last 7 years, and find Lauren ( Head waitress in the resturant) a most pleasant and efficient person along with the rest of the staff.I notice that you did finish your meal ! And how do you know what... More

We stayed for two nights with a grop of friends. Rooms were £23 for a double from an online late deal. We chose the hotel largely based on the price and although it was a little out of York, the difference in price from hotels in the city centre made the short distance no problem. Rooms were very clean. The... More

Stayed here last night with my 8 year old son. We had a fantastic stay; room lovely, clean and quiet. Restaurant was very good - food extremely good. Used the pool which was just down the road from the hotel - very nice, quiet and a good size. But my son and I just have to comment on the staff... More

Easy to get to by road. Hotel staff welcoming. Room was fine & decent size. Plumbing worked fine. Architecturally the hotel looks weird when you arrive but do not be put off. All it needs is a few plastic brightly coloured staues to set it off.

Reception desk man was rather bored and not friendly, room facing road (402) with the coach parked outside alnight in morning (6.30) driver left engine running, Noisy room above transmitted sound below. This part of hotel needs desperate overall, but barman and breakfast staff top class. Cannot comment on other rooms but ours was not worth the money paid

North of York and convenient for the park and ride. Good, free car parking, comfortable rooms with good quality beds and bedding. Staff exceptionally friendly and food excellent with good vegetarian choices. Only drawback for some people would be the fact that it does not appear to be on a bus route into York; you would need to use car... More