I hate giving poor reports on hotels but I have just returned from 2 nights at this hotel and it was very very poor. The main problem was the staff. I don’t care how impressive a hotel is if the staff are not interested it is disappointing. The reception staff were unhelpful and uninterested. The restaurant staff were poor and... More

terrific location right on the beach - sunsets to die for as you get the sun reflecting onto the wet sun as it goes down so you get 2 sunsets for the price of mun. and what sands - beautiful. hotel is stunning. designed to blend in with the natural surroundings it is fabulous. rooms overlooking the sand dunes are... More

Stayed a week half board- staff friendly - hotel clean - food okay but could have been hotter- in fairness there was a microwave for customer use- Entertainment team worked hard- Hotel was right on the beach

Hotel was full when we arrived as it was during the Easter holidays. Plenty going on and lots of choice of food. However, straight after the break when it became quiet, there was far less food choice.

I didn´t appreciate that much the hotel as it is just gigantic. The corredors never end, and all the size turns it cold and not that "spanish". The food is nothing special, the pools are fine. the rooms are not too big at all and comparing to other southern hotels this one is that I liked least. I would never... More

We had just come from a rather unique 2* hotel in El Rocio and were looking forward to some r& r in the sun. Whilst the weather was not the hotel's fault, the service and food certainly were. For a large 4* hotel the food choice was poor and especially the meat. Service was atrocious/non existent, even when the restaurant... More

To put my review into perspetive, this was our second visit and we have already prebooked for four weeks next year, pending publication of the Saga brochure. We love this hotel for its location, set in sand dunes and pinewoods and backing onto a seemingly broad empty beach, which runs for miles to the next village and beyond. Cross the... More

Spend 1 week in January with Saga at this hotel. Thoroughly enjoyed the relaxed atmosphere and pleasant company of fellow guests. Saga Reps very helpful. Hotel staff staff gave good service. Only negative was the wine at meals - only the red was acceptable. Situation was idyllic for the time of year - empty beaches that were really amazing to... More

I don't think all Barcelo Hotels are the same standard. Food good could always get something you liked, large rooms and pool was fantastic. Air conditioning didn't work properly, was in a group and everyone was the same, also tour leader said at end of holiday. Hotel staff were not too friendly, first hotel 4* in Europe that I came... More