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Sofitel Brussels Europe

5.0 of 5
Place Jourdan 1, Etterbeek, Brussels 1040, Belgium
Hotel amenities
Sofitel Brussels Europe
Ranked #1 of 4 hotels in Etterbeek
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707 reviews from our community

Traveller rating
    476
    183
    32
    10
    6
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Families
54
 
Couples
303
 
Solo
95
 
Business
220
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Leeds, United Kingdom
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

We stayed here for 1 night Saturday to Sunday and paid £85 for a double room. Brilliant hotel: clean rooms, super friendly staff and located in a nice area of Brussels. You can get to the hotel from Brussels-Midi in about 25 minutes using bus (27) or the metro. Parking and breakfast were rather expensive at €25 and €28 respectively... More

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NathapongL, Front Office Manager at Sofitel Brussels Europe, responded to this review
21 May 2013

Dear Mr JustMB, Thank you indeed for sharing your comment regaring your recent stay with us. We are delighted to hear that you enjoyed our room and our service. Your feedback is extremely important as it helps us to continually improve upon our service and provide a memorable experience to our valued guests Look forward to the pleasure of welcoming... More

Dubai, United Arab Emirates
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

We stayed here only for a night though, but spent almost a complete day busy with our conference. Great location, with the market, cafes and bars right across the street. Had a good hearty breakfast in the morning and a fantastic lunch, really loved it. The rooms were comfortable, although one of the rooms' ac was not working and my... More

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NathapongL, Front Office Manager at Sofitel Brussels Europe, responded to this review
21 May 2013

Dear Mr namitbhalla, Thank you for sharing with us your recent experience at the Sofitel Brussels Europe It is always pleasant to receive positive feedback especially the breakfast and lunch service from our contented guests. Be assured that your relevant feedback will provide valuable support to all of our staff as we strive continuously to reach excellence I have noted... More

Zurich, Switzerland
Top Contributor
85 reviews 85 reviews
20 hotel reviews
Reviews in 30 cities Reviews in 30 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 16 May 2013 NEW

We were staying in a room on 2/F facing the square/parking lot. I didn't sleep well the first night due to their really soft mattress (which I found later that it was their soft top mattress), and on the 2nd night, the room was really stuffy & realized the air conditioning system was broken but it was late at night... More

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NathapongL, Front Office Manager at Sofitel Brussels Europe, responded to this review
21 May 2013

Dear Mrs Fapoon, Thank you for taking the time to give us feedback following your stay at Sofitel Brussels Europe All guest correspondence is read with true interest and all matters are shared with our management team with the aim of improving the services we offer. Therefore we thank you for your constructive comments, suggestions and truly apologize for the... More

New York City, New York
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

The hotel was amazing. We spent 4 nights and would have loved to spend more nights there. It is more of a business hotel, so it was far from the touristy areas since the purpose of our trip was tourism. I would definitely go back if I had some business in brussels. The breakfast is nothing to write home about.... More

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NathapongL, Front Office Manager at Sofitel Brussels Europe, responded to this review
21 May 2013

Dear Angel10128, Thank you for sharing with us your recent experience at the Sofitel Brussels Europe It is always pleasant to receive positive feedback from our contented guests. Be assured that your relevant feedback will provide valuable support to all of our staff as we strive continuously to reach excellence We thank you for recommending TripAdvisor travellers to come over... More

athens
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 10 May 2013 via mobile

I definitely recommend this charming city hotel. Next to metro station, on a boulevard with many shops and restaurants. Very helpful staff. Our room was spacious and quiet overlooking an inner yard. Great value for money on weekends

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Nathapong L, Front Office Manager at Sofitel Brussels Europe, responded to this review
13 May 2013

Dear FragkarAthens, Thank you for writing such a wonderful review about your stay at Sofitel Brussels Europe We are delighted to hear that you were happily satisfied with your stay, especially with our service quality, the staff, location and the comfort in the room. Our staff strives to provide the best service and we promise to maintain and continuously improve... More

Sofia
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
107 helpful votes 107 helpful votes
2 of 5 stars Reviewed 8 May 2013

We stayed there for two nights in a prestige suit and regretted every minute while in room for the stink from the bathroom was unbareble. It was so bad that one could get sick. And that is the number one trip advisor hotel in Brussels! The hotel is rather far from the city centre and the surrounding area is not... More

Was this review helpful? Yes 1
Hervé D, General Manager at Sofitel Brussels Europe, responded to this review
10 May 2013

Dear Milena P, We would like to thank you for your time and your comments regarding your last stay at Sofitel Brussels Europe. I am really sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I would have liked to meet you in person to apologize for these inconveniences. For your next... More

Leuven, Vlaams-Brabant, Belgium
1 review
5 of 5 stars Reviewed 8 May 2013

I loved my stay in this wonderful hotel. It was very good experience. The staff was very kind and helpful, I had a little problem cheeking in but the staff fixed it very fast. The rooms wore very clean and it was just like home. I recommend this for every one. I hope they keep it like this.

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Hervé D, Manager at Sofitel Brussels Europe, responded to this review
10 May 2013

Dear Mr. PatrickDeBoer, We would like to thank you for your time and your constructive comments regarding your stay at Sofitel Brussels Europe. We are happy to see that you have spent a nice stay with us. Your loyalty and encouraging comments are a great motivation and give us even more enthusiasm on maintaining our efforts to offer high quality... More

Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 7 May 2013

This hotel is great! The hotel amenities are amazing - the gym and the steam room are both top notched! The location is great too with a Sunday farmers market just outside the hotel. The only bad thing is that the subway station is now under construction, so if you can't walk up the stairs you'll have to go to... More

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Hervé D, Manager at Sofitel Brussels Europe, responded to this review
10 May 2013

Dear Mr. Ivy418, We would like to thank you for your time and your constructive comments regarding your stay at Sofitel Brussels Europe. We are happy to see that you have spent a nice stay with us. Your loyalty and encouraging comments are a great motivation and give us even more enthusiasm on maintaining our efforts to offer high quality... More

Colombo, Sri Lanka
Top Contributor
95 reviews 95 reviews
55 hotel reviews
Reviews in 55 cities Reviews in 55 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 May 2013

It's a nice well maintained hotel. Check in was relatively easy and I was surprised to get my room when I walked in at 9am. The rooms are extremely nice with all modern amenities. Bed is extremely comfortable. Breakfast is exceptional, and you have a huge variety. The furniture is very modern all over the hotel and maybe not the... More

Was this review helpful? Yes 1
Nathapong L, Front Office Manager at Sofitel Brussels Europe, responded to this review
3 May 2013

Dear Mr Budsy987, Thank you for sharing with us your recent experience at the Sofitel Brussels Europe Although the location which you have found less convenient, we are delighted to hear that you were happily satisfied with your stay, especially with our service quality and the comfort in the room. Our staff strives to provide the best service and we... More

Warwick, United Kingdom
Top Contributor
147 reviews 147 reviews
95 hotel reviews
Reviews in 75 cities Reviews in 75 cities
139 helpful votes 139 helpful votes
5 of 5 stars Reviewed 2 May 2013

Although geared up as a business hotel the location and comfort would make for an equally enjoyable leisure stay. The bed was fantastic, soundproofiong excellent and the temperature control was good. A Bose speaker allows you to plug in your ipod. The square out from has good bars and restaurants and the Frites stand claimed to be the best in... More

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Nathapong L, Front Office Manager at Sofitel Brussels Europe, responded to this review
3 May 2013

Dear Kingmaker, Thank you for sharing with us your recent experience at the Sofitel Brussels Europe It is always pleasant to receive positive feedback from our contented guests. Be assured that your relevant feedback will provide valuable support to all of our staff as we strive continuously to reach excellence We thank you for recommending TripAdvisor travellers to come over... More

 
 
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Additional Information about Sofitel Brussels Europe

Also Known As:
Sofitel Brussels Europe Hotel Etterbeek
Sofitel Brussels Europe Hotel
Accor Brussels Europe
Sofitel Brussels
Brussels Sofitel
Address: Place Jourdan 1, Etterbeek, Brussels 1040, Belgium
Region: Belgium > Brussels > Etterbeek
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotels in Etterbeek
#1 Family Hotels in Etterbeek
#1 Luxury Hotels in Etterbeek
Price range (per night): S$145 - 457
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Set in the heart of the European quarter, Sofitel Brussels Europe is a truly elegant Brussels Belgium hotel - just a short walk from the European institutions. Enjoy gracious hospitality within our Brussels hotel accommodations, which sit on the colorful Jourdan Place - at the doorstep of the peaceful Leopold Park, near the museums of Cinquantenaire Park and the exceptional Félix Hap garden. The Grand Place is a few minutes from our Brussels city center hotel via metro or taxi. ... more   less 
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Sofitel Brussels Europe
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