Dear Kathy, Thanks for your review. Our resort was booked, all six villas by the person who organised the wedding party. This always causes a challenge in that we're communicating with only one person but relying on her to pass on the information to 36. At our Check-In briefing guests would have been told again, that our Beach Bar was not serving food at this time, but with this particular wedding group couples were coming in at different times and in most instances we only met one couple on Check-In at each villa, and obviously the food arrangements had not been passed on to you all. We are in the process of upgrades, and this being the slow season, other than this Wedding party, September to November are when these are done. Due to the climate, particle board fan blades de-laminate and do look unsightly so these are replaced regularly, the one pictured has been already, as well as others in that and the other villas. We do what we can to control bugs, but as our villas are very open, and the area very natural and green, we do get some "passing through". As can be seen in the other reviews, at PBV we strive to maintain the highest standards, and I assure you we will see what needs to be adjusted to ensure that customer satisfaction is maintained. Thanks again for your frank comments, Sean