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Stayed 3 nights had bit of bother getting rooms 1st one air con did not work 2nd one had a double size bed not king finally 3rd one was good with nice outlook. Our biggest complaint with this hotel is is the standard of the housekeeping the carpet was all crumbs and insects…
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Date of stay: February 2013
Response from Michelle B, Front Office Manager at Potters Apartments
Responded 11 Apr 2013
Thank you Merc for taking the time to review our resort. We apologise for the situation with room moves however at times mechanical faults do occur. Our staff are only to pleased to find you an alternative to suit your needs. Your constructive feedback regarding servicing has been noted. Often guests prefer not to be disturbed whilst staying so vacumming is only done upon request. We hope to see you some time soon again at Potters Hotel Brewery Resort
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