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I booked a bed in this hostel because it is part of the Famous Hostels group. Unfortunately, I was very disappointed. My biggest complaint is that the wifi did not work 95% of the time over the 3 days that I was there. I complained to several of the staff members and they keep…
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Date of stay: May 2013
Response from marycp, General Manager at Avalon House
Responded 19 Jun 2013
Thank you for your review. We have just finished upgrading our WiFi network and have changed providers so the WiFi is now working through out the building. I do apologize that the service was not up to standard when you stayed with us. If you would like to return and give us another chance please contact me directly and I will take care of your booking. Best Regards Mary