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Dirty mugs - Picture of Mantra Zanzibar Mooloolaba

Photo: Dirty mugs

From Review : Dirty, old, just awful :-( of Mantra Zanzibar Mooloolaba
Dirty mugs
Dirty frypan
paint falling off roof outside
Great experience for our group
The sunsets were magnificent
View from the Balcony
Mmbow wrote a review Jan 2013
Auckland, New Zealand29 contributions34 helpful votes
+1
1.0 of 5 bubbles
We stayed a year ago at the Zanzibar. It would appear from the other comments here that nothing has changed. They advertised themselves as 4 star... What a joke. 1 or 2 star maybe... Obviously self rated. Everything was filthy. Carpets hadn't been vacuumed, dishes in cupboards
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Date of stay: February 2012
Response from MantraGM, General Manager at Mantra Zanzibar Mooloolaba
Responded 14 Jan 2013
Dear Mmbow, Thank you for your somewhat belated review of your stay here at Mantra Zanzibar. Unfortunately due to the annonymous nature of TripAdvisor reviews I'm unable to verify from your details the specifics of your booking, and we have no correspondence on file which matches the scanario you have described. We welcome all feedback so if you wish to discuss your review in more detail and provide some details so we may investigate your concerns please do not hesitate to contact me. Kind Regards, Jackson Emblin General Manager Mantra Zanzibar
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