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Hard Rock Cafe

Palma Real Shopping Village, Punta Cana, Dominican Republic
809-552-0594
Website
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Ranked #7 of 87 restaurants in Punta Cana
Cuisines: American
Good for: Bar Scene, Groups, Special Occasion Dining
Dining options: Breakfast/Brunch, Lunch Spot, Dinner, Reservations, Delivery, After-hours, Dessert
Restaurant details
Good for: Bar Scene, Groups, Special Occasion Dining
Dining options: Breakfast/Brunch, Lunch Spot, Dinner, Reservations, Delivery, After-hours, Dessert
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512 reviews from our community

80% Recommend
    259
    155
    71
    16
    11
Rating summary
    Food
    Service
    Value
    Atmosphere
Date Rating
York, United Kingdom
Contributor
11 reviews 11 reviews
3 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 18 June 2013 NEW

Love the food at the Hard Rock, we came twice whilst on holiday and thoroughly enjoyed it, staff are fantastic and cannot fault it.

Was this review helpful? Yes
San Antonio
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 17 June 2013 NEW

One good thing about Hard Rock Cafe is that you know what you are gone get .......great food and friendly service. This branch has the friendliest staff of all Hard Rock Cafes we have ever seen. Well done!

Was this review helpful? Yes
See 2 more reviews by Victoria J for Punta Cana
chester
Senior Contributor
40 reviews 40 reviews
24 restaurant reviews
Reviews in 23 cities Reviews in 23 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 14 June 2013 NEW

Ate here on a night out. Food great - usual burgers and steaks. Great choice of drinks inc huge cocktails - winner.

Was this review helpful? Yes
See 2 more reviews by danweigh for Punta Cana
DarioPolancoDilone, Manager at Hard Rock Cafe, responded to this review
15 June 2013

Thank you so much for your wonderful review on the Hard Rock Cafe. We are so glad to know you enjoyed your time with us. Hope you will be able to visit us again soon. It will be our pleasure. Best Regards Dario Polanco Operations Manager Hard Rock Cafe Punta Cana More

New York City, New York
1 review
5 of 5 stars Reviewed 13 June 2013 NEW

we had a great time in Hard Rock Cafe Punta Cana, the staff and service is amazing really friendly and nice make you feel welcome, the food was really good, yummy and a Lot hehe, the atmosphere was wonderful.. amazing time going there =)

Was this review helpful? Yes
DarioPolancoDilone, Manager at Hard Rock Cafe, responded to this review
14 June 2013

Dear fellow rocker, thank you for your awesome review! We are very glad to hear you had such a good time with us. We look forward to see you on your next visit. More

Oakmont, Pennsylvania
Senior Contributor
26 reviews 26 reviews
10 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 12 June 2013

Its a typical Hard Rock. Food was not the greatest and the prices are typical Hard Rock prices. Staff on the other hand was really slacking and slow. They had the Hard Rock shop for merchandise. Normal pricing here as well. Been to one Hard Rock Cafe you been to them all!

Was this review helpful? Yes
See 3 more reviews by fireyankee24 for Punta Cana
DarioPolancoDilone, Manager at Hard Rock Cafe, responded to this review
13 June 2013

Thank you for taking the time to place your feedback regarding your visit to the Hard Rock Cafe Punta Cana, We do apologize for falling short of your expectations during your visit. I would love to invite you back and experience the level of service you should have gotten and deserved. Thanks! More

Newport, United Kingdom
Senior Contributor
21 reviews 21 reviews
3 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 12 June 2013

We usually find our way to a Hard Rock Cafe while on holiday and we found.the Santa Domingo one as good as the others. A warm welcome from the staff and the usual menu you always expect. Friendly and a nice way to round off a city trip.

Was this review helpful? Yes
See 4 more reviews by janeds for Punta Cana
DarioPolancoDilone, Manager at Hard Rock Cafe, responded to this review
13 June 2013

Dear Janeds..We are glad to hear that you enjoyed the Hard Rock experience. We also invite you to leave your comment on the Hard Rock Cafe Santo Domingo trip advisor site. Thanks! More

Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 10 June 2013

the food was wonderful, i have never felt so full,they ambience is good also the service, my son in law wanted to get at zippo lighter as he collects them and we took fotos at some of the great thing they have there for example,elvis jacket,frank sinatras microphone,wonderful!!!

Was this review helpful? Yes
See 3 more reviews by Latisha1 for Punta Cana
DarioPolancoDilone, Manager at Hard Rock Cafe, responded to this review
11 June 2013

Dear Latisha1 Thank you for a great review! We are glad you had a nice time in our cafe. We hope that when you visit Punta Cana next time, you will stop by our Hard Rock again! More

Contributor
12 reviews 12 reviews
5 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 9 June 2013

nice new HardRock Cafe, the Shop is one of the best I have ever visited, like always we bought a couple of T-Shirts and caps, the only thing is, there are no customers !!! It´s a shame.

Was this review helpful? Yes
DarioPolancoDilone, Manager at Hard Rock Cafe, responded to this review
11 June 2013

Dear Websi21, Glad you had a good visit thanks for the kind words, hope to see you on your next visit. More

Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 7 June 2013

good food. But too big for my taste. Rooms where clean. A lot of restaurants and pools. Good beach, but you got to take shuttles and golf carts to get everywhere.

Was this review helpful? Yes 1
Frank_Ortega, Manager at Hard Rock Cafe, responded to this review
8 June 2013

We are glad to hear that you enjoyed the Hard Rock experience. We also invite you to leave your comment on the Hotel's trip advisor site. Thanks! More

Anaheim, California
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 June 2013

We went to gamble. Dealers spoke English and were mostly friendly, casino was clean and new, and the ORO Nightclub was very nice

Was this review helpful? Yes
See 3 more reviews by Brandongjefe for Punta Cana
Frank_Ortega, Manager at Hard Rock Cafe, responded to this review
6 June 2013

We are glad to hear that you enjoyed your time at the casino and the disco. We also encourage you to leave your comment at their trip advisor site. More

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