Kursaal Bern is a serious address in Bern – hosting the legendary Meridiano restaurant. Unfortunately their Asian eatery, called Yu, is more like shock and horror. Bad food, huge discrepancies between menu and dishes, a dismal service, and much too expensive. It almost can't be true for this beautiful Swiss city.
Dear Ms./Mr. Born:
Thank you for taking the time to share your comments on Trip Advisor.
We are very sorry to learn that you did not have an enjoyable dinner at our Chinese restaurant Yu.
We sincerely regret that we could not fulfill your expectations that evening and do appologize for that unpleasant experience.
We would be pleased to welcome...