I have to comment with at least one hundred characters or more but I really would not comment on their misfortune. They do have to be commented on their generosity to honor Pastors on Sundays

I have to comment with at least one hundred characters or more but I really would not comment on their misfortune. They do have to be commented on their generosity to honor Pastors on Sundays
I had not gone to the Steaksmith for the past several years. The steaks used to be great, the sauces and appetizers very good (gone are the fried avocados) This time, however, I was rather in shock. The steaks are still good to average, but not as they used to be. The prime rib was a bit dry and tasteless...
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Until we moved from the area three years ago, my wife and I were regulars at Steaksmith. In the past, the food was great, the service attentive, and the wine list interesting. We returned to Steaksmith tonight and were very disappointed. Yes, I know that the restaurant changed hands and things will not always remain the same. But the drop...
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Thank you for taking my private response. We hope to see you back on your next trip.--Daws
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The service was average or less, and the steak tough and not flavorful. This restaurant has gotten alot of hype, but was very disappointing.
Thank you for taking my private response. We'll get it tuned up for your next visit. --Daws
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We come to this steakhouse for special occasions..after our most recent visit... Never again. The service was about what you would get at a lower class place..and the food, let's just say sending a 30 steak back twice is too much. Not even an apology.. shame in them.
Really sorry to hear about your less than excellent experience at the Steaksmith. I am very disappointed that no apology, let alone some material compensation, was not offered. I can assure you it is not the norm at Steaksmith. I will use this letter at my next staff meeting to reenforce our standards, and go over guest recovery protocol, when...
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we finally made it back to colorado springs for dinner at steaksmith. We have to say these people know what they are doing, the steaks are always top drawer they have thier old menu back, food and service is great we love the decor its unusual and warm and keep up well
Thank you for your very generous comments. It will be my pleasure to pass them on to the staff. We look forward to seeing you soon. -Daws
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I really want to love Steaksmith. A locally owned restaurant thats been here a long time. But things happen and you get good, not great. Decor wise this hasn't changed since the last time I was here (1989??) It was much brighter then last time when I had to ask for a flashlight to read the menu. That's good but...
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Everyone on staff was amazing and helpful, our drinks where never empty! They did not rush our food as they understood we where out for a special reason, yet it all came out hot and fresh. I can not thank them enough for making our special celebration go off perfectly, deffinaly going to be our new favorite!
As a Colorado native, I am happy that there is at least one restaurant in town that has reasonable prices for a fine meal. Most of the restaurants in the city of Colorado Springs are franchises, but not the Steaksmith, where they have been serving customers since 1981. If you like freshly prepared entrees, cocktails and desserts, then the Steaksmith...
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Thank you for your very generous comments. It will be my pleasure to pass them on the all the staff. --Daws
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Steaksmith is living on its reputation, in my opinion. The ambiance is good, and they used to have a phenomenal salad bar, but the steaks were just average.
Carol, I didn't see a bad experience, just didn't see a GREAT one either. In this ever changing environment, no one can rest on there laurels, especially in the food business. We try hard daily to excel in our product and service, and it is evident we failed in your case. Let me know how your next experience is or...
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