I had a short holiday of touring Japan with my sister and mom, and we needed to stay one night in Tokyo before their flight back to Europe. After a long day of sightseeing we took a taxi from Shinjuku station to Citadines (we were tired and not sure how to get there on foot or using subway, and my map reading skills proved themselves to be non-existant during the course of the day in Tokyo). We arrived nicely after a short ride and found our luggage already waiting for us in the lobby (we used luggage delivery service in airport so we didn't have to carry around our bags whole day or worry about finding big enough coin-locker to fit our suitcases).
The hotel check-in was fast and the staff very pleasant, helpful and professional. The room was nice and clean (and if you forget your shampoo, toothbrush, -paste, comb, cottonsticks, showercap, etc. worry not, you can get everything complimentary in Citadines). The kitchen corner (fully equipped) was very useful and gave us freedom to choose whether to dine out, order in or prepare our own dish. The size of the room was enough to fit 3 adults (although 2 would have more room to move around). And all this in an affordable price (for center of Tokyo a very good price).
One thing what I'm not sure is the availability of WiFi, though. That's not saying there isn't any wireless or wired network connection available, just I was unable to find free network in a very brief view before falling asleep (I really did not spend more than a minute to look the WiFi availability and didn't even check the wired option).
The hotel neighborhood was nice, safe and quiet, and the beds were very comfortable, so it was really good sleep.
Next time in Tokyo I'll definitely stay again in Citadines Shinjuku (and I'm sure so will my family).

A few notes:
* Getting to Citadines from Shinjuku station by taxi about 800yen,
with subway 1 or 2 stops (depending on whether you want to step out in Shinjuku-Sanchome or in Shinjuku-Gyoemmae - Citadines is situated between them) with Marunouchi line (red line) 160yen,
or just on foot (getting around Shinjuku station can be somewhat confusing due to its enormous size, so get yourself a good map)
** Large information maps are hanging almost in every street corner in Tokyo center area
*** If you plan to use subway and know from and to where you want to go you can prepare your route and transfer options using this link http://www.tokyo-subway.net/english/

We stayed for 9 nights, 2 adults and 2 children. The room was clean, with good facilities. However small but it was all we could find for the 4 of us. The hotel is close to the local station, less than 10 minutes walk. We also walked to the main Shinjuku station and department store area a few times which wasn't to far. Staff all spoke very good English and were helpful and knowledgeable. Good selection of restaurants nearby. The breakfast is not great. Tip: go to the Lawsons an extra block towards Shinjuku instead of the 711 downstairs, they have a range of products for only 100yen- bread, eggs, milk, bananas, chips, juice etc. Always carry a map of the Tokyo metro. We also purchased the Special Open Tickets 980yen for 2 days, for the metro from the airport for unlimited travel, have a look at Tokyo metros website for details

Chosen this brand of hotels, Citadines, due to my positive stay in Citadines Mt. Sophia in Singapore (for more than two years) for business. Booked the hotel via their main website (one should join as a member to qualify for some discounts) and stayed here in December 2011 for a total of six days (though not consecutively). Firstly, the hotel is not anyway near to the Shinjuku JR Station. Yes, it's a five minutes walk to the nearest subway, Shinjuku-gyommae, but this is not the JR station where most of the action is (like changing your JR Pass, connecting to Tokyo station for free if you have the JR pass for connections to the shinkasen, etc). It's approximately around 20-25 minutes of leisure walk from this hotel to the JR station and you might want to reconsider bringing your luggage with you as the route to the station is very busy. The reception was ok, speak decent English and will always try to accommodate to your needs (like all other hotel staff do). The room is significantly smaller compared to the Citadines Mt Sophia in Singapore, but fits well for my wife and I. Plenty of restaurants / cafes and convenience stores nearby. Some of the restaurants (those that you order via the vending machines) are open 24 hours, so no worries if you need to grab a late or early bite. Checked out from the hotel on 1st January 2012, and the male hotel staff was making mochi via the traditional way (with wooden hammer and bowl). Was pleasant surprise and it was a treat for all hotel guests that day. On the whole, it's a pretty decent stay, but do remember, that this hotel is not near to the Shinjuku JR Station (an important note if you are having the JR pass).

stayed there with my husband. perfect location.. quite far from the nightlife of shinjuku for a good nice sleep but near enough to walk back at all hours of the night. the room size were good enough, considering its tokyo. i think its more economical in terms of space to stay there than to stay at any other higher priced hotel for the same amt of space. its 3-4 mins walk to the nearest metro station (the M line, which is abt 1 or 2 stops from the main shinjuku station).


we were upgraded on our third night there.