Excellent hotel, well located about a 10 min walk to the subway or Shinjuku station. Really helpful staff, great views, fabulous breakfast (but long queues for the breakfast restaurant on weekends), good gym and a small indoor lap pool. The rooms are very nice and a good size, wifi though out and Crabtree and Evelyn bathroom amenities. The area around the hotel is a bit quiet at night but Tokyo is so safe and easy to get around it really doesn't matter. Buy a treat from the chocolate bar downstairs and enjoy it in your room. Yum!

Our family group of seven adults stayed in the Tokyo Hilton for five nights recently. We couldn't have chosen a better place to stay, and we will return to the Hilton if we are ever fortunate enough to visit Tokyo again. I've read the reviews below, and absolutely concur about the excellent service, wonderful views, pretty rice paper screens, quiet location, and most of all, the friendly and professional staff who were there to make our stay as pleasant as possible. Since so many positive attributes of the hotel have been mentioned in other reviews, I'd like to add a couple that haven't been mentioned recently. First, the concierge staff was extremely helpful, and provided excellent information for us. They gave us advice on buying a PASMO card, made several phone calls for us when we inquired about specific places we wanted to visit, and suggested some wonderful restaurants, varying from cheap and authentic to fine dining. Their help was invaluable to us and really enhanced the quality of our trip, which had been planned somewhat hastily. Another great feature of the Hilton is the lobby escalator that goes down to a passage linking the hotel with the subway. Very convenient. And lastly, the location, while quiet and a few minutes walk from Shinjuku station, is convenient to some great breakfast options. Royal Host is a diner that is almost next door (to the left exiting the hotel) and offers a cheap American breakfast. Also, there's a 7-11 in the basement of the building across the street, and like all 7-11s in Japan, it has an ATM and free wi-fi. In summary, we heartily recommend the Hilton and wish we were back there now!

Somehow the service here is very precise and consistent. You always get hello from every staff member, they will always offer to help you with transport, checkin is very polite, maids do a great job cleaning the rooms. There was even a maid supervisor who came around to the rooms to check if I was happy with the way it was cleaned. Never had that in any other Hilton. Good breakfast, good bed, good shower, enough space in the room to spread your stuff out (all important to me as a frequent traveller).
Whoever the staff drill seargent is, he needs a pat on the back, he's really good at his job. Or maybe its the team who hire good staff.
Either way the service delivery is precise and excellent.
If I had to nitpick it would be a couple of things they can't change easily. Some of the common areas have a slightly darker set of colours which makes it feel a bit late 90s in design, and the location is a 10min walk to Shinjuku station which is a bit irritating in winter if you walk it.
Also stayed at the Cerulean Tower up the road in Shibuya, which while good, doesn't stack up to this.
Impressed.

First class EVERYTHING

A very profession person at check-in, gorgeous huge room and cleaned to a high standard. The views were great – especially to watch a morning rush through the window holding a morning cup of coffee from well equipped mini bar with plenty of tea, coffee and other items. The bed was humongous! Powerful shower could not be better to wake you up.

Staff very polite and discreet, reception, food and beverage and housekeeping Team can't do enough for you. In the morning, the small breakfast queue at Marble Lounge moved remarkably quickly, the dining area was quiet and clean (despite being packed) and the staff were incredibly professional, polite and efficient. Breakfast was delicious and a very relaxing experience - can thoroughly recommend starting your day there.

During 6 days stay did all the touristy things so the hotel being where it was, was just perfect! Very quiet and just close enough for everything with short walking distance to Shinjuku station. No need to take the complimentary bus shuttle ride and loose the view of skyscrapers.

Upon arrival requested for early check-out and were asked to arrange the return service to Narita airport by Friendly Limousine bus service. The fare – with no extra cost, were added on my hotel bill so I didn't have to worry about having enough Japanese Yen.

Overall, 5 star service! As work in the hotel industry myself and being well travelled I am not an easy judge. I would stay here again.

Thanks again
Maciej