We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Park Hyatt Tokyo: Guest Reviews

5.0 of 5
3-7-1-2 Nishi Shinjuku, Shinjuku, Tokyo Prefecture 163-1055, Japan
Hotel amenities
Park Hyatt Tokyo
Ranked #1 of 67 hotels in Shinjuku
4.5 of 5 stars 588 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

588 reviews from our community

Traveller rating
    469
    88
    18
    9
    4
See reviews for
Families
74
 
Couples
264
 
Solo
71
 
Business
100
 
What travellers say
  • New York bar(32)
  • Best hotel(21)
  • Very good(13)
  • Great view(11)
  • Top floor(10)
Date Rating
uk
Contributor
18 reviews 18 reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
“nothing more too add - superlative stay”
5 of 5 stars Reviewed 21 February 2012 via mobile

no question - stay here while in Tokyo- one of the worlds best hotels

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask moorhen about Park Hyatt Tokyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Difficult to leave...”
5 of 5 stars Reviewed 13 February 2012
2
people found this review helpful

After 8 wonderful days at the Park Hyatt I really didn't want to leave. The Park Hyatt really is one of the best hotels in the world. As others have mentioned, I was also greeted by name as I arrived at the hotel. Throughout my stay various members of staff consistently exceeded expectation. Despite arriving several hours before check in the concierge organised a room for me to rest in until mine was ready. Even better, there were some breakfast pastries and juice waiting on the table for me. Such a thoughtful and welcome gesture after a long flight. Others have mentioned some snootiness, there was certainly no sign of this on our stay. We had a young child with us who can at times be a little noisy and inquisitive but was befriended and even entertained by so many of the staff members.

We had two rooms, a Park Suite and a Park Deluxe. Both were beautiful and had everything we needed. There are tv's in the bathrooms, a switch by the bed to control your curtains, kimono robes, separate showers and baths and even little side jets in the shower that can massage your back.

The pool was stunning and very warm. When we went, we were the only people there. We also visited the New York Grill. I am a vegetarian and despite there being no vegetarian options on the menu they adapted one of their dishes to accommodate me. It was delicious. We also had several meals at Girandole, the Deli downstairs and also room service. All were lovely.

I can't wait to visit again.

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask sunshine_1_1_1_1_12 about Park Hyatt Tokyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Contributor
15 reviews 15 reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
“Pretty, pretty, good...”
5 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

We stayed four nights at the Park Hyatt in January; the hotel is faultless. The moment you arrive at the doors 40-odd floors below the hotel; they go out of their way to make you feel at home.

The staff were amazingly polite and efficient; all the staff we encountered seemed to remember our names and the concierge service was thorough and beyond our usual expectation.

Everything else was also perfection, combined with views across Tokyo towards Mt Fuji.
While you're there, its definitely worth having a meal at the New York Bar and Grill, and visiting the spa.

We wish we could have stayed longer, and it may have ruined every other hotel stay we have elsewhere in the future…

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask GilbertoAndJorge about Park Hyatt Tokyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Top Contributor
53 reviews 53 reviews
Reviews in 28 cities Reviews in 28 cities
14 helpful votes 14 helpful votes
“one of the best hotels I ever stayed at. amazing experience.”
5 of 5 stars Reviewed 6 February 2012

I actually stayed here before the movie "Lost in Translation" was produced, but if you are thinking of staying here, watch the movie first!! then you will have no doubts, this is a great place to stay in Tokyo. Style, comfort, minimalism, elegance, taste. 5 stars. The robes are kimono style, and I loved mine so much I bought one to take home with me!!. Would definitely stay at this hotel again.

Room Tip: this is an amazing hotel and I am sure all rooms are perfect.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ecrescia about Park Hyatt Tokyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
west midlands
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“A nice way to end our time in Japan”
5 of 5 stars Reviewed 5 February 2012

Stunning views over Tokyo, beautifully luxurious rooms and professional and friendly staff. One of the best hotels I have stayed at. We decided to book this after 2 weeks of budget traveling in Japan. Splurging on a 1 night stay at this hotel was worth every penny.

We had some very expensive drinks in the New York Bar but the ambiance, atmosphere and the stunning views of Tokyo by night were well worth it. Its been an experience I will remember for a long time. Like other reviews have said, words cannot describe how wonderful that 1 night stay was.

  • Stayed May 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Mrs M about Park Hyatt Tokyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Park Hyatt Tokyo also viewed

Mandarin Oriental, Tokyo
4.5 of 5 stars 392 Reviews
Chuo, Tokyo
Show Prices ABS:HotelCheckRates-d585204?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Citadines Tokyo Shinjuku
4.5 of 5 stars 359 Reviews
Shinjuku, Tokyo
Show Prices ABS:HotelCheckRates-d1418991?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
The Peninsula Tokyo
4.5 of 5 stars 410 Reviews
Chiyoda, Tokyo
Show Prices ABS:HotelCheckRates-d580687?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 67 hotels in Shinjuku, ranked by popularity »

Been to Park Hyatt Tokyo? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Park Hyatt Tokyo

  • Hyatt Hotel Shinjuku
  • Hyatt Tokyo
  • Shinjuku Hyatt
Address: 3-7-1-2 Nishi Shinjuku, Shinjuku, Tokyo Prefecture 163-1055, Japan
Price range (per night):* S$651 - 968

Owners: What's your side of the story?

If you own or manage Park Hyatt Tokyo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Park Hyatt Tokyo
Show the lowest price for this hotel (from our partners)
Show Prices