The hotel room that we stayed in was clean and spacious. Checking in was smooth and the receptionist was very pleasant and accomodating. Managed to check-in the room earlier than the stipulated time. Be sure to request for a non smoking room as the room smells fresher. Except for the hotel restaurants which were pretty expensive, there is no other nearby ( walking distance) eating places. So be prepared to spent quite a bit on food. Most if not all the charges are in Singapore dollars.

I have staeyd there many times: room, suite and villas.
For sure, renting out a villas with firends: the swimming pool and organising a huge BBQ were great experiences.
There is nothing "extraordinary" about this place, just a good time to relax between some activities on Bintan Island.
Do not focus on bintan lagoon golf courses; ria bintan is much better i think

-------Good-------
I stayed in Bintan Lagoon Resort from 21st Jan to 24th Jan 2012, on arrival reception was good and staff was keen to help, Check-in time was at 12:00 PM but Staff gave me the room way before the time. Rooms are pretty good and comfy. Breakfast was okish with Mostly Japanese food and if you like Sea food then its a fiesta for you. They also have Italian Restaurant which is also quite ok and food was good.
Room Service was very prompt and they are happy to provide you extra things whenever required.
They have a beautiful pool and recreational center where you can spend quality time.
Golf lovers can enjoy nice golf course provided by the resort, i didn’t went there so can’t comment on what it was like.

---------------Bad-----------------
This resort is very far from everything, no market, no adventure sports, no tourist spots and what make it worst is for going everywhere you have to pay handsome amount of money (min 25SGD), The only thing you can njoy near is beach and to be honest beach was okish and guards were really not letting ppl to njoy the waves. For me the saddest part was you cannot go out for a dinner to any other place as this resort was cornered.
Overall in my opinion if you are looking for a vacation where you just want to relax in beach and want t enjoy Japanese food then this is the perfect place, but if you are looking for shopping, adventure, food etc. then please check other options as well.

Booked a villa, angsoka villa, at bintan lagoon resort for a weekend stay with my family.

Made an error booking and turned up at the hotel one day late. We made our bookings with holiday bagus, a travel agent in Singapore. Think there was a miscommunication between me and the agency that results in the wrong date booked. Anyway, susan and Janice from holiday bagus were very friendly and helpful throughout. We spoke to the reservation manager miss Tita at bintan lagoon resort and she agreed to waive off the no-show charges for the previous night. Miss Tita was extremely polite and helpful during the whole ordeal.

Now for the resort, the villa is very big and comes with a buggy and a personal swimming pool. The furnishing inside the villa was a not worn out and old though but I thought it was good enough. Clean rooms with clean beds. The personal pool was clean as well. The beach at the resort was clean with very fine sands. However was not able to swim due to the blue jellyfish in the waters. There were a few restaurants in the resort and understand that the jap restaurant was good but pretty pricey and we decided to give it a miss after seeing the price and ended up having dinner at "kopi-o", the coffee house for the weekend steam boat and grill buffet at S$38++ per pax. I found the soup pretty saltish and not much of a variety for the buffet. For grill, they only had the chicken and the beef and some sausages. The chicken was nice but beef, it's not to my liking as they did it pretty well done, making the beef pretty dry and hard. Another restaurant by the beach, named rice was pretty good, romantic and modern settings but pretty pricey too considering local standards. Did not have much time to explore the resorts facilities. The public pool was big though. The resort had free shuttle service from the jetty to the resort. The resort itself was big and they provide each villa with a buggy for commuting around the resort. The golf course within the resort was great too.

Overall, quite a pleasant stay at bintan lagoon and truly appreciate miss Tita hosplitality at the resort, an asset to the resort really. Thank you miss Tita for the pleasant stay at bintan lagoon.