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W Retreat & Spa Vieques: Guest Reviews

4.5 of 5
State Road 200 Km 3.2 - HC1 | Box 9368, 0000765, Puerto Rico
Hotel amenities
W Retreat & Spa Vieques
4.0 of 5 stars 433 Reviews
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433 reviews from our community

Traveller rating
    230
    112
    51
    29
    11
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Families
50
 
Couples
269
 
Solo
8
 
Business
14
 
What travellers say
  • Pool area(24)
  • San Juan(20)
  • Living room(19)
  • Resort fee(18)
  • Next course(17)
Date Rating
Georgia
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
“An undiscovered diamond of an island!!”
5 of 5 stars Reviewed 28 January 2012
5
people found this review helpful

Food, room, vistas, pool, service, drinks, people and adventures were all a 10 out of 10. The secrecy of this place won't last long. Get here. This was the perfect cap to our 8 day honeymoon. We WILL be back. Pay the extra for the ocean view an sleep with the door open. Also be sure to rent a jeep and your the island. Want a serious adventure that requires 4wd??? Try Road 200. Also you cannot miss Mosquito Bay at night via kayak. You've never experienced anything like it.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask JG1001 about W Retreat & Spa Vieques
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NikoMN, Public Relations Manager at W Retreat & Spa Vieques, responded to this review
14 February 2012
W Vieques Responded 2/14/12:

Hello,

Thank you for sharing your experience here with the Trip Advisor community. We’re so happy to hear you enjoyed your stay with us, and we hope you’ll come and visit us again soon.
Warmest,

Nikolai
W Vieques
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Juan, Puerto Rico
1 review
“Paradise”
5 of 5 stars Reviewed 26 January 2012

It had a wow factor on me since I arrived, since I got down from the plane. It was beautiful and peaceful, the room was great, with a private pool and garden...the perfect place for an amazing honeymoon! We loved it, we had a wonderful vacation. The food at the restaurant was excellent with a beautifully quiet and relaxing environment, yet we party at the bar with our bartender Arelis. She couldn't have done more to make our stay more pleasurable and fun. Thank you for making us feel so welcome. Excellent hosts, friendly and helpful. We had plans to stay for the weekend, but we loved it so much that we extended our stay for three days more. We will definitely be back!!!

  • Stayed July 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask yahimar about W Retreat & Spa Vieques
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NikoMN, Public Relations Manager at W Retreat & Spa Vieques, responded to this review
14 February 2012
Hello,

Thanks so much for sharing your kind words here with the Trip Advisor community. We’re thrilled to hear you had a wonderful honeymoon and we can’t wait to welcome you back again. We’ll have Arelis ready with your favorite drinks! See you soon!

Warmest,

Nikolai
W Vieques
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New York City, New York
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Beautiful & Spacious”
4 of 5 stars Reviewed 26 January 2012

Everything about this hotel was great except the other guests (snobbish and not friendly). Beautiful beach and pool, great service, friendly staff, great lounge at the airport.

Once you're in Vieques make sure you leave the resort ($10 cab one way) and check out the local scene in Esperanza. Also, I highly recommend Cape Air. If you're lucky, like I was, you can sit next to the pilot.

Room Tip: If you want a quiet room, make sure you're not by the pool area.
See more room tips
  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask LoveDziuba about W Retreat & Spa Vieques
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NikoMN, Public Relations Manager at W Retreat & Spa Vieques, responded to this review
14 February 2012
Hello,

Thanks for sharing you kind feedback here with the Trip Advisor community. We’re happy to hear you loved the W, and agree that Esperanza is a gem not to be missed. Hopefully we’ll see you on the island again in the future.

Warmest,

Nikolai
W Vieques
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Florida, Florida
Senior Contributor
27 reviews 27 reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
“Should not be a W”
2 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

Rooms are dark...you need a flashlight to see clothes in the closet. Only two small drawers are provided and you have to sit on the floor to use them. Mirrors are positioned so that they are not usable or well lit. Service is terrible. Pools are cold. No heated hot tubs. Outrageous prices. Internet canceled every 24 hours no matter what!

On the other hand, it is a beautiful setting and we had a wonderful time on the island.

Room Tip: Pool side, ocean view
See more room tips
  • Stayed January 2012, travelled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask torobuque about W Retreat & Spa Vieques
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NikoMN, Public Relations Manager at W Retreat & Spa Vieques, responded to this review
14 February 2012
Hello,

We’re very sorry to hear the W did not live up to your expectations. We’ve shared your comments with our management teams. Have a wonderful day.

Warmest,

Nikolai
W Vieques
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Paul, Minnesota, United States
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Get in touch with the locals!”
4 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

The W is amazing! We stayed there for 3 nights and than headed back to Old San Juan! Hotel staff were incredibly friendly. The first night we got there we arrived at around 10:30 ish (Took the ferry, horrible idea. DO NOT TAKE FERRY!) and called the hotel prior to reaching the island. They told us to call when we are about 15 minutes from land. We followed directions and did just that. We we got off the ferry and it was dark and all the other ferry guests were getting into their cars/rides except us poor Americans. (Our first time in PR and Vieques) We were scared and in the dark waiting for our ride from the hotel. This group of 10 teenagers walked pass us and made some remarks in Spanish, we understood them. Kind of nervous. The kids made a U turn and came back around for a 2nd round of additional remarks/conversation. We were really nervous and like a saint in the night on a white chariot, our hotel shuttle (which was the bell boy) drove up just in time! We laugh about it now but we weren't laughing at that time. From there on out everything was smooth sailing. We met Angie, who runs a tourist company, and she drove us everywhere on the island! She even took us to the grocery store, because the food is insanely expensive at the W, and the liquor store then recommended some amazing eats that were stealer!! At one of the local bars she recommended, we even met the teenagers from our 1st night at the pier, who were super nice but we were just naive! =D Overall - it was great and so was the staff.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Amanda J for Isla de Vieques
Ask Amanda J about W Retreat & Spa Vieques
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NikoMN, Public Relations Manager at W Retreat & Spa Vieques, responded to this review
14 February 2012
W Vieques Responded 2/14/12:

Hello,

We’re happy to hear you had a great trop to Vieques. Yes, the ferry can be unpredictable, but we’re glad it all worked out for you. We hope you can visit us again in Vieques.

Warmest,

Nikolai
W Vieques
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about W Retreat & Spa Vieques

State Road 200 Km 3.2 - HC1 | Box 9368, 0000765, Puerto Rico
Price range (per night):* S$433 - 753

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