The beach resort was spotless & very comfortable with everything we needed. The rooms are ridiculously clean and spacious. It gives you the feeling of being in a luxury!. The pool area was open and spacious with a large free-form pool. Near the Beautiful Ocean. Amazing stay here. Don't hesitate to stay here!

My husband and I just got home Jan 30 from this beautiful resort. Great service and food. Nice flat beach for games like bachiball ?sp and . It can be as quiet or lively as you want to make it. Met many new great friends and some of the staff we enjoyed meeting was Jonas (room service) was extraordinaire and Manuel on the beach. Raphael best omellete maker ever.


When we arrived we were greeted with an upgraded swim out room. We had a corner suite rm 802 and it was private and large balcony. Loved the outdoor shower and outdoor bed.

We would definitely go back to an El Dorado and may check out the Seaside next. Heard great things about it from other guests who stayed there.

Big hello to all of our new friends Jackie, Angelo, AJ and Mary.

Cheers!

We stayed only 1 night in El Dorado Maroma due to that our original plan got screwed up so we had to find another hotel for our last night of honeymoon.
Overall this hotel is fine to stay. I believe from other reviews one can see lots of good things about this hotel. Since previously we stayed 6 nights in Secrets Maroma Beach Resort, my review will focus on the comparison between these two.
We got upgraded from Honeymoon Suite to Infinity Pool Jacuzzi Suite because it was our honeymoon. Thanks to the courtesy from the management. The room is very spacious, bed is comfy, and the pillows have variety to choose, softer or harder. The room has both indoor and outdoor shower, which is fancy. There are few restaurants to choose. We picked the Asian food for our dinner and the quality was good. The breakfast was served in only one restaurant and the quality was nice too. However, you'll have to line up for some time to get a customized omelette. Wifi will be charged for $15/day but the signal is strong and fast. The staff was nice and polite and very considerate.

Now, speaking of the downsides. The room doesn't have doorbell, or the staff just prefer to knock the door. After we checked in during the first 3 hours there were 4 groups of staff knocking our door and I had to get up and answer the door while resting. This was kinda annoying. The management didn't cascade the info to the staff that we just moved in. So the staff just followed their routine to knock everyone's door and asked if needs to change towels, refill minibar, etc. Besides, there's no option to make it "No Disturb" at the door. So there wasn't option for us not to answer the door.
The jacuzzi was big, but the weephole was somehow broken and couldn't seal properly. Therefore, we couldn't use the jacuzzi. The indoor shower was spacious but the water pressure was weak, and the floor couldn't drain the water fast enough so you would have to stand in the water while showering. We didn't get to try the outdoor one so maybe that would be better.
There's a private pool facing outside with a good view at our patio. There are also daybed and chairs ready for you to lie down and relax. However, there were tons of dead mosquitoes on the daybed and in the pool. I guess the hotel forgot to clean it. Therefore, we didn't want to try the bed or the pool at all.
The room service menu is on the TV channel, not in a booklet, which is not easy to read and find the things you need. Besides, the options are not too many so we didn't find anything we liked.
The beach doesn't have a super amazing view but was just ok due to the artificial reefs the hotel put in the ocean. Sand wasn't very white and kinda hard comparing to Secrets'. Water didn't seem very clear or blue at the beachfront.

Again, overall the hotel is fine if you are comfortable with staying by the pool or your own room. It is a little cheaper anyway. However, by trying both hotel we think if we came back to the area we would probably pick Secrets Maroma rather than El Dorado Maroma due to the reasons mentioned above.

The value of this resort, is it's people, exceptional attention in service, that being said the night of the black out, the spa ladies shared candles for us to light up the room.I felt very inept that I should have packed a mini flashlight, and thought of those people who had just decided to sit on their higher floors and be concerned on how they would get downstairs in the darkness of the truly beautiful star studded black sky night. Thankfully it was brief, but a lesson learned in having a packed flashlight.

My overall rating is very good. Grounds are meticulous, laden with spectacular detail of floral and fauna, coral still lives in walkable reef waters. House keeping was exceptional, addressed our door locks, addressed our water seepage in our closet.Our spirits were nourished by the smiles of the staff.

Massage at 117.00 per hour for 50 minutes per person was high and then a tip of 20 % on top.
Deep sea fishing was $240.00 for one person for four hours, my husband shared the boat, everyone worked really hard, and then again a tip but yes we had a fish to bring back and have cooked for lunch at the grill.

Yoga every morning set a calming pace, which in my opinion should be touted more ..... the instructor concentrates on mind relaxation breathing techniques so you do not have to be a ju jitsu type person or wear exotic attire.
Dinner on the beach extra charge should be a celebration of love and passion, it was private and lovely, I expected a rack of lamb to have more than 3 lamb chops with the traditional cuisine.

Our Room 302 was the "Poster Room" every travel agent or groups of agents and there were many that visited clicked away at the set up , however, the water that dripped from the upstairs private pool made sitting on the out door chaise a little chancy.Our view was adequate of the ocean and beach.

Our first morning, two gentlemen cleaning at 7 ish which I understand needs to be addressed, , woke me up and since one was only working and the other talking rapidly and loudly, I asked for Silencio, .....our neighbors told me it happens all the time they were there for several visits.

Mexico's music was showcased with Opera night, the food and service that evening was exceptional, come early to listen and have a drink,even though you have a reserved reservation.

Cuisine, to try :Poblano peppers are served as a sauce over eggs; mint water very refreshing ; cafe con crema; lime soup; spinach soup;flan; green tea cake, and a wide variety of warm wrapped tacos, cooked to order omelettes and seasonal fruits.House wines are from Spain fall short in our opinion. Surcharge for others were very pricey. We had vouchers but we had to spend $50.00 for a select menu offering of wines to use them.

Check in, I did ask for a upgrade and was shown an exceptional suite but the charge would have been $500.00 additional a night. Our package was through AMEX, 's preferred pair [ref) our concerige did not know the package details which surpised us. I did meet a couple who told me they just got a presedential upgrade without asking. hmm.....

Attire: this I need to address; signs on posted about it when you enter the two main restaurants for dinner, and yet.....sadly to say people are seated next to you with bathing suits that look like shorts and tops that advertise a beer commercial, I just don't get it.perhaps they forgot to pack some clothes, or should be asked to come back with clothing that reflects the house policy.