This was our second time to the resort for 10 of us, fisrt time for 5 (15 total). We did have some difficulty before getting there!! This was to be a comped trip due to overbooking last year. 3 weeks prior the hotel was not going to honor our comps (from the Reef Coco BEach , old owners). They did not even let Funjet know. Due to our Travel agent JULIE, who was told by Funjet not to worry, that we had a Res #, it will be fine. She went with her gut and contacted the resort to find out the bad news, then a 3 week battle and a threat of a tv station, finally we got our way!!
Then the FUN began. We were prepared for a fight with management, just in case, but everything was wonderful!! WE all had good rooms, the resort was very clean, we thought there would be more damage from the hurricane. Little stuff here and there, but nothing to disrupt our trip. We like this property due to the location. It is at the end of the town, not so many people walking by and it is not so big that you get lost in it. Short walk to Playa. Yes, both sides of the resort has nothing to look at, but look at the grounds and out to Cozumel, who cares about the sides look
like!! We went swimming in...This was our second time to the resort for 10 of us, fisrt time for 5 (15 total). We did have some difficulty before getting there!! This was to be a comped trip due to overbooking last year. 3 weeks prior the hotel was not going to honor our comps (from the Reef Coco BEach , old owners). They did not even let Funjet know. Due to our Travel agent JULIE, who was told by Funjet not to worry, that we had a Res #, it will be fine. She went with her gut and contacted the resort to find out the bad news, then a 3 week battle and a threat of a tv station, finally we got our way!!
Then the FUN began. We were prepared for a fight with management, just in case, but everything was wonderful!! WE all had good rooms, the resort was very clean, we thought there would be more damage from the hurricane. Little stuff here and there, but nothing to disrupt our trip. We like this property due to the location. It is at the end of the town, not so many people walking by and it is not so big that you get lost in it. Short walk to Playa. Yes, both sides of the resort has nothing to look at, but look at the grounds and out to Cozumel, who cares about the sides look
like!! We went swimming in the ocean. It was sooo clean , you could see your feet 5ft deep!!
The Entertainment Staff were wonderful, Exspecailly Damian. He was Cool and kept our Group of 15 well entertained!! We played lots of Volleyball and even did the workouts cause they looked like fun!! We never had a problem with any of the wait staff. They were always polite. WE met some Great people from around the World who all just wanted to have fun too!! The food was also very good. Everynight was a different theme. Better than last year. The shows were ok. If you do want more of the nightlife you do have to go downtown and the Entertainment staff will take you.
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