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Locanda Dei Mai Intees: Guest Reviews

4.0 of 5
Via Monte Grappa 22, 21022 Azzate, Italy
Hotel amenities
Locanda Dei Mai Intees
Ranked #1 of 1 hotels in Azzate
4.5 of 5 stars 32 Reviews
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32 reviews from our community

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Date Rating
Chatsworth CA
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Comfortable, peaceful, hospitable place”
4 of 5 stars Reviewed 14 November 2009

We chose this hotel for its relative proximity to Malpensa Airport, as it is under 30 minutes drive if you don't get lost. The hotel is built into the shell of a very old building, the original home in the town of Azzate. Nobody knows the year it was built, but the present family has lived there for five generations. Modern windows fill the old arches and keep out the heat or chill depending on the season. There is a large gravel area inside the old walls around the property for parking (free), and a patio out back for use in the summer. The village outside these walls is inviting for strolling around the Medieval town. Or you can walk down toward the lake past fields and farms.
The original rooms had very high ceilings, and the current owners have made split level rooms to use this height to good advantage. You get a living room below, a very clean and modern bathroom at the mezzanine, and the bedroom is the loft. The mattresses are firm and bed very comfortable. The stairs connecting the levels have handrails but an unsteady walker might have to take it slow and hold on. There is an elevator between floors.
The cooking is excellent, you will love the dinner offerings, served by the gracious host, and the breakfast is served by a cheerful waitress as well. To address an unjust gripe in another posting, yes the family has two sweet dogs ( I wouldn't call them a pack) that you might encounter. Americans are often surprised to find dogs in places in Europe where they might not be seen at home, so this is hardly unusual. I think it adds to the feeling that you are guests of the owner.
The hotel is listed in several guidebooks as charming, unique, all of which are quite true. Some of those books have mostly five star type properties. Locanda Dei Mai Intees is a four star hotel, not five star. With that expectation in mind, you will be entirely satisfied, highly recommended.

  • Stayed November 2009, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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California
1 review
“Very warm reception, dining, accommodations - we'll be back!”
5 of 5 stars Reviewed 28 February 2009

Our experience with La Locanda dei Mai Intees on two different occasions was very positive and filled with the graciousness we have come to expect on our annual visits to Italy, and we want to offer a counter balance to some negative reviews here. (We always discount the worst reviews, since some people travel expecting others to always accommodate their needs, no matter how unreasonable.) On our first visit we checked in, then drove over to Lago Maggiore, expecting in vain to find outdoor dining on the lake. The September evening was simply too cool. We arrived back quite late and very hungry at Mai Intees. A few guests were still lingering in the lovely frescoed dining room, enjoying wine or coffee after their meals. Yet even though unexpected and late, we were seated near the roaring fire, and the kitchen staff , in the process of shutting down the dinner service, gave us a warm welcome. We are ovo-lacto vegetarians, and they prepared delicious spinach crespelle for us. And no one tried to hurry our meal. On both occasions our rooms were charming, clean, and most enjoyable. We prefer smaller inns where the rooms are romantic and cozy, with a true sense of history, rather than expansive but lacking in warmth, and these are the perfect fit. The inn exudes character and history, the food is delicious, and the manager and staff offer graciousness. (We enjoyed the inn's pets, as well.) We hope many will give this fine inn a try. You won't be disappointed; we shall certainly return for another visit when we can.

  • Stayed September 2006, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Stay Away”
1 of 5 stars Reviewed 13 May 2008

We wanted to be near the airport as we arrived late and it looked lovely on the website. I was concerned that I had received no email confirmation or replies to my mails so I called and confirmed that we were driving up from airport and would be there at approx 9.30pm and would like to have a snack when we arrived - no problem. When we got there (at 9.30) we were told we could not eat anything and nothing else was open, depsite the fact that the only other guests - 3 of them were still eating in the dining room. The place is very run down, dated and rather tatty, breakfast was a dismal piece of cake and coffee - everything else chargeable as extra. The resident animals have priority over guests for the chairs (and table for the cat!) Dinner was OK on the saturday evening but the whole place is hugely overpriced. Having now visited the area - which is stunning we would next time stay in Ranco (il sole) not much different on price but a million miles on quality and welcome, Angera or Arone, all just as quick from airport and right on the water for the ferries etc. Dont be fooled by the price - it does not denote quality or value just an extraordinary rip off.

  • Liked — Pretty Village and historic building and only having booked 2 nights
  • Disliked — Lack of hospitality and being ripped off big time
  • Stayed May 2008, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paolo Crosta, Owner at Locanda Dei Mai Intees, responded to this review
23 May 2008
Dear Sirs, we are truly sorry to hear how upset these guests were at their arrival. But, please, note that:
-they made their reservation through the "Internet On-Line Booking Engine" on our Internet site, that automatically send a reported confirmation to the guest -they arrived at 22.00 o'clock and the kitchen works from 19.30 to 21.30 -we gave them culatello ham, salami, different types of cheese, bread, focaccia, bread sticks, water, white wine and wiskey, as shown on their bill -as specified on our documents, we normally serve Continental Breakfast with the possibility to have everything else by ordering as extra -nothing better than pics can show how really our rooms and the hotel are -in every country hotel it is normal to find a dog or a cat (not on the table........) -just looking on a map it is evident that neither the hotel neither the village of Azzate are right on the water for the ferries, etc.
-regarding the comparison with prices at other hotels in the area, we are very happy to have been compared with a "Relais & Chateaux" ...... rates are on-line.......
We hope that we have clarified our position.
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Bruxelles, Belgium
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Fantastic place”
5 of 5 stars Reviewed 16 December 2007
1
person found this review helpful

We organised there a big party to celebrate an important event in the family and we were not disappointed! The place was stunning and the food glorious. Italy at its best. We were given a full room for us ("Sala degli affreschi") which was elegantly decorated for the occasion. The staff were very attentive without being intrusive. We all greatly enjoyed it and I would certainly consider it again for similar occasions. Strongly recommended.

  • Liked — location, food
  • Disliked — nothing
  • Stayed November 2007, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NJ
Senior Contributor
22 reviews 22 reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
“I was robbed out of $1,000 from this dump!”
1 of 5 stars Reviewed 11 October 2007
1
person found this review helpful

Don't go near this place! It looks great online, so we booked 4 rooms. When we got there, the place was completely run down The rooms have stairs which are difficult to maneuver. They have a pack of dogs right in the hotel, so if you have allergies, this is not the place for you. It was dark, depressing and dingy.

It was so unacceptable, we could not stay even one night, so he charged us $1,000 cancellation fee. NOBODY else was there, so I guess it was the only way they could make money.

I go to Italy every year and this was the worst experience ever!

  • Stayed June 2007, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Paolo Crosta, Owner at Locanda Dei Mai Intees, responded to this review
23 May 2008
We have read the comments about our cancellation policy by this guest. We wish to inform that, owing to their late cancellation, it was impossible for us to let the rooms they booked four months before (four double rooms for four days) to other guests. Consequently, we have applied the rules laid down by international convention governing hotel contracts. Whatsmore, when a service requested in the commercial and services sectors is cancelled, a fine must always be paid, usually quite a high one.
Thanks and best regards.
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Additional Information about Locanda Dei Mai Intees

  • Locanda Dei Mai Intees Varese
Address: Via Monte Grappa 22, 21022 Azzate, Italy
Price range (per night):* S$203 - 296

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