My husband & I have just had a two night deal from Secret Escapes at this hotel. It has recently been refurbished and our room Deco was stunning. The main rooms, i.e. restaurants, bars, reception were equally so. We had a set fine dining menu on the first night and a meal in the Brasserie on the second night and the food was excellent, we could not fault it or the service on the first night being looked after by José, the Restaurant Manager. The second night the food was equally good but it was obviously his night off and there were a few finishing touches that didn't happen such as removing cutlery & glasses not required during the meal. Another little niggle was we sat in in the beautiful garden for late afternoon drinks and where tables had been cleared following Afternoon Teas they were not wiped down and there were crumbs and icing sugar on a few making it very unwelcoming for people arriving for drinks. Surely it is basic training to wipe a table when it is cleared! As far as the room was concerned as I said it was stunning but I was not happy to find when I got into bed that there was a large tear in my duvet cover, surely this should have been spotted. Also the door to the public Gents loo below our room banged shut every time the door was...More
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- Restaurant