We stayed at this hotel with my family (two kids 10 & 14) in the family room at the back (room E I think). This is quiet and isolated from the rest of the hotel and is very nice. The only issues were the plumbing and the creaking floorboards as mentioned in other reviews. This was only really a problem because for 4 out of 5 mornings we were there, we had a noisy family above who woke up at 6am and showered, causing significant noise as a result.
But the location is just perfect. The museums are literally just around the corner, the walk to the tube is very easy and accessible even with luggage (from Gloucester Road which is less than 10min walk). The neighbourhood is great with many nice restaurants and cafes in walking distance (both a few minutes and a little further off). Kensington Gardens is just across the street etc etc.
The hotel staff were polite and very helpful, and the rooms were clean and well kept. The price was reasonable for a family room in London at such a location.
With the exception of the plumbing and floorboard noise, our stay was great ! I definitely recommend this hotel.
- Best Western London
- London Best Western
