I have just returned from a one night stay at Searcy's with a friend. We both had booked a single en suite bedroom.
We were greeted extremely well by Neringa. We left our bags for our return and check in later. Neringa met us once again on our return and told us we had been allocated rooms 4 and 14. My friend took 4 on the 2nd floor and I went up to 14 on the 3rd floor. Whilst I accepted the room it did smell of damp, and there was a general air of neglect in the room. It had a large single bed (the headboard was just standing on the floor and not attached to the bed) with a small single duvet and small pillows. There was a toilet in a little 'room' and opposite in another little 'room' was a large shower. The tiles were clean but the outside of the shower at the bottom was quite corroded. The window frame in the bedroom looked as if it had not been painted in years. I did not wish to walk on the carpet with bare feet. It did have an LCD TV. The walls between the rooms are thin. My friend came up and told me that there was no way she could stay in Room 4 due to the state of the bed etc. She will be writing a separate report.
We went out for a meal and returned to go to bed. I found the bed quite hard but fairly comfortable and the duvet very light but warm.
Breakfast came as specified at 7.30 and was delicious and very much appreciated, as were the Molton Brown toiletries.
What I cannot understand is that if you read all the reviews back to 2006, the General Manager (Dmitrios) says in several letters in reply to criticisms, that new furniture for every room had been ordered and LCD TVs and Satellite TV were planned for January/February 2007!! In July 2007 a letter from Dimitrios says that he has ordered new furniture for all rooms. He also says in that letter than a painting programme was planned in August and new flat screenTV's in all rooms in September 2007 In October after a complaint about the tired bedrooms Dimitrios says that the room must have been one of the ones not re-furbished but they would all be done over Christmas period. In January 2008 someone complained about Room 15 (amongst other things a large crack in the wash basin). Again Dimitrios did a wonderful reply saying what had been done to the room since the complaint. In February 2009 there was another complaint about the crack across the wash basin in Room 15!!!!!!!!!!
Having read all the reviews and Dimitrios's wonderful replies promising to refurbish, etc. my friend and I had high hopes for this property. It would seem to me that there are some rooms which are refurbished and very acceptable (my friend managed to change her room to one on the 4th floor which was good), but I have to say I was disappointed.
My friend's problem with her room was sorted satisfactorily and we cannot praise the Hotel Manager, Neringa, more highly for her professional attitude and feel sorry that she probably has to put up with numerous complaints.
The location is absolutely superb and is probably very good value for money if there was more attention to sprucing up the rooms - the quirkiness of the rooms and size would then not be a problem.
Will we stay there again? - we would like to once it has been properly renovated - there is no excuse for chipped paintwork, headboards which just stand on the floor, duvets which do not cover the bed, small pillows, etc. There is also no excuse for dirty net curtains. The General Manager says in one letter he sent them to be cleaned - all they need is a quick wash in warm soapy water and would be dry in a couple of hours!!
I have said I would not recommend this hotel to a friend at present but if attention is given to renovation I definitely would.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC