I stayed recently at the Hotel Meyrick with members of my family for a conference.We had three rooms booked. Two of the rooms were extremely small; you couldn't swing a cat in them, and decor was very dated in all rooms. I had booked a suite which was a decent size, but of course cost a good deal extra, and decor in this room was not good either. Sound proofing was abysmal, we could hear the people snoring in the next room. Location of hotel however is excellent.
The restaurant at the hotel was great; food delicious and service very good too.
However, when we decided to stay an extra night at the hotel, despite deals being advertised online
about staying two nights and getting the third night free, we had to pay full price for the third night for each room.This was despite eating at the restaurant every night and using the spa.There is a lot of competition among hotels in Galway.We will certainly not be staying at this hotel again because they do not seem to be concerned about their customers returning for another visit.Despite relaying our concerns to the manager, we received no reply.Do not expect that your custom will be appreciated at this hotel.They are living in a time warp.
Room Tip: Suites are a decent size but will be noisy, sound proofing is not good at this hotel.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
30 January 2012
Dear Guest
Thank you for taking the time to write about your experience at the Hotel Meyrick. We thank you for your kind comments in regards to our restaurant and the service you received here.
In regards to the bedrooms, your original stay was booked for a conference you were participating at, hence the rate quoted. When you wished to extend your stay we did offer you the best rate available as the Conference rate was not applicable to this date. In regards to the bedrooms, we are disappointed to hear your comments, as I believe during your stay you spoke with at least two managers and never addressed these issues. I know the hotel was very busy with conference delegates, had we been able to move you to alternate rooms we would have gladly done so, yet this comments have since been relayed to the Accommodation Manager to address.
So although we appreciate all feedback and take it in a constructive manner we do also feel that some of these comments are unfair to those involved in trying to ensure your stay was a pleasant one.
Kind Regards
Hotel Meyrick
Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC