We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Nearby Hotels
Reviews (3,327)
Filter reviews
3,327 results
Traveller rating
1,730
1,117
329
87
64
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
1,730
1,117
329
87
64
Show reviews that mention
All reviews the club lounge city centre northern quarter separate bath and shower car park floor to ceiling windows excellent hotel modern hotel bars and restaurants victoria station stayed for one night reception staff comfy bed saturday night good nights sleep printworks cp
Selected filters
Filter
Updating list...
3,110 - 3,115 of 3,327 reviews
Reviewed 2 July 2009

Me & my 2 friends stayed in the Crowne Plaza over a weekend at the end of June for 3 nights, heading down for the Take That gigs in Manchester. We travelled down by bus from Aberdeen and after being delayed for 2 hours on the bus we had a quick stroll across the road from the bus station to the hotel. We were greeted by warm friendly staff and a pleasant and welcoming reception area. We were quickly checked in and we had a room on the 2nd floor. When we got into our room we noticed it was only set for 2 guests but there was 3 of us. We also needed a extra bath towel as i have quite long hair. A quick call to the front desk and they said they would sort it out for us. On returning from our meal we found that not only did we have the extra towels we requested but also extra cups, toiletries, tea & coffee. We were also helped out on directions to St Peters Square due to the metrolink maintenance so we could get our metro to the gig. And walking back to the hotel was very easy and we felt safe too.
As this hotel has a brilliant location everything is in walking distance. The arndale shopping centre and printworks (great restaurants) are at the bottom of the street, the manchester wheel is round the corner and once the metrolink is back to full strength getting to old trafford and the trafford centre will be very easy indeed as they are installing a new stopping point across from the hotel. We didn't have a car but our friends who joined us on sunday night did and there is a ncp right across the road which you get a discount from the hotel. We had brilliant service from the hotel when i booked the rooms as i requested to try and get our friends near us and they were allocated the room next door. Overall i would highly recommend this hotel to anyone going for 1 night or staying long term..it is a peach of a hotel. Thanks for a wonderful stay

Date of stay: June 2009
  • Trip type: Travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank scottishsuzee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RobinFord70, Operations Manager, Robin Ford at Crowne Plaza Manchester City Centre, responded to this reviewResponded 28 July 2009

Dear scottishsuzee,

Thank you for your wonderful comments regarding your recent stay with us. I really appreciate you taking the time to make us aware of your experience.

We are always pleased to receive such praise and acknowledgment of such a positive nature. It is truly rewarding! Your will be shared with our entire team in effort and reinforcement to continue our efforts to make Crowne Plaza Manchester City Centre a leader in excellence.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future.

Warm Regards,

Robin Ford
Operations Manager –
Crowne Plaza Manchester City Centre

P: +44 161 828 8841
E: robin.ford@cpmanchester.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2009

I stayed at the hotel during the Easter break and enjoyed my visit. I am in the process of re-booking another stay in a couple of weeks July 2009.
I found the Staff, Management team really helpful from checking in to departure. After arriving from Hong Kong I felt very relaxed, and appreciated the kindness of the staff. If I needed anything extra I didn't need to wait a lengthy period of time. I found the cleanliness of the hotel superb, and the restaurant staff courteous and helpful in suggesting places of interest in nearby towns and cities. I have travelled all over the world, and stayed in hundreds of hotels, and feel the prices are well worth the stay.
I would recommend this hotel to anyone who needs a hotel near the city, and wants that little extra which often is not found in hotels.
My e-mail address is (--------------) See you very soon Crowne Plaza !
Amanda Blackwell

Date of stay: April 2009
  • Trip type: Travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Cu2sunshine
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RobinFord70, Operations Manager at Crowne Plaza Manchester City Centre, responded to this reviewResponded 1 July 2009

Dear Amanda,

Thank you for your wonderful comments regarding your recent stay with us. I really appreciate you taking the time to make us aware of your experience.

We are always pleased to receive such praise and acknowledgment of such a positive nature. It is truly rewarding! Your will be shared with our entire team in effort and reinforcement to continue our efforts to make Crowne Plaza Manchester City Centre a leader in excellence.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future.

Warm Regards,

Robin Ford
Operations Manager –
Crowne Plaza Manchester City Centre

PH: +44 161 828 8841
E: robin.ford@cpmanchester.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2009

I stayed at the hotel last month while I was in Manchester on a business trip. Overall, I liked the hotel and felt it was better than quite a few others I have been to, but then there are better ones for the same price.
Lets start with the location. The hotel is located in the trendy Shudehill area of Machester, close to big businesses and is very easy to get to. I was right next door to where I had to visit, so was great for me really. However, I thought it was a bit tucked away and consequently looked a bit inconspicuous. Since I like walking in Manchester, I would not consider this as a negative.
The facade is excellent and gives a very comfortable feeling. People at the front desk are bright and friendly. Even the room was very comfortable. I just loved the interiors. I pad about GBP 150, but the room had two double beds to I guess it is a good value for money. The washroom was small but comfortable and spotless clean. Entertainment was decent, though I could not make much use of it. Full marks for the room. The downside was that there was no desktop in the room, which I found a bit annoying.
I found the restaurant a bit lacking though. The service was of the best quality, but the range of food available on the a-la-carte menu was a bit light. The bar is good and you get very lively company. If you are lucky you might even spot one of the premier league footballers hanging around.
Overall, I would recommend this if you are on a short business trip.

Date of stay: May 2009
  • Trip type: Travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank fifthsharma
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RobinFord70, Operations Manager at Crowne Plaza Manchester City Centre, responded to this reviewResponded 1 July 2009

Dear fifthsharma,

Thank you for your wonderful comments regarding your recent stay with us. We appreciate you taking the time to make us aware of your delightful experience.
We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments both positive and constructive will be shared with our entire team in effort and reinforcement to continue our efforts to make the hotel a leader in excellence.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing Crowne Plaza Manchester City Centre.

Warm Regards,

Robin Ford
Operations Manager –
Crowne Plaza Manchester City Centre

PH: +44 161 828 8841
E: robin.ford@cpmanchester.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2009

We stayed here just for one night after going to the theatre, and had an excellent stay. When we arrived my partner went into reception to find out where we parked, and we were directed to the NCP, as he mentioned the name of the booking, when we returned to check in the receptionist had done the check in for us - which was great!
As he has platinum Holiday Inn club status we received a room upgrade and were on the club floor (the 8th). The room was excellent, modern dark decor (maybe a bit dark!) massive bed, very comfortable, good sized bathroom with separate bath to the shower. Flat screen TV on the wall. Great room. As part of the platinum status there is a room on that floor where you can go and get complimentary soft drinks all day and alcoholic drinks between 6-8, they also serve a complimentary buffet breakfast in there of a morning, which we took advantage of, and was great! - a good touch for the regular guest!.

Didnt see a lot more of the hotel as we only stayed the one night and then only to sleep really, but we would definately stay there again. Great spot for nights out in Manchester.

Date of stay: May 2009
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank claire55
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RobinFord70, Operations Manager at Crowne Plaza Manchester City Centre, responded to this reviewResponded 1 July 2009

Dear Claire55,

Thank you for your wonderful comments regarding your recent stay with us. We appreciate you taking the time to make us aware of your delightful experience.
We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the hotel a leader in excellence.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing Crowne Plaza Manchester City Centre.

Warm Regards,


Robin Ford
Operations Manager –
Crowne Plaza Manchester City Centre

PH: +44 161 828 8841
E: robin.ford@cpmanchester.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2009

We booked the CP for a Saturday show at the Arena. It's in a great location 10 minutes walk (Max) from the MEN.
On arrival at the hotel we had booked a club room on the 8th floor so took advantage of the valet parking (£15) and went to check in. It was speedy, efficient and friendly. We were given a couple of tokens for a beer each plus others we couldn't make use of.
5 minutes later and we were in the room. It was a good size with full floor to ceiling windows giving a fantastic view out over the Manchester skyline. Everything worked and looked new.
Being in a club room we had access to the club lounge where a reasonable continental breakfast is available and drinks and snacks also from 6pm to 8pm. Unfortunately we couldn't take advatage of this going out for a meal before the show.
That night we found the bed to be extremely comfortable but, although there were 5 pillows on the bed they were all the same being reasonably firm - too firm for us. We didn't sleep too well and I was aware of the noise from the lift motor room. Street noise was well damped.
As we are staying there again in July I spoke to the club floor manager and requested a room further away from the lift and softer pillows, if possible. I am still waiting for an email to confirm the pillows.
As you can see we will stay here again.

Date of stay: May 2009
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Michael R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RobinFord70, Operations Manager at Crowne Plaza Manchester City Centre, responded to this reviewResponded 1 July 2009

Dear Mikey47,

We very much appreciate you taking the time to complete your comments on www.tripadvisor.com, It helps us enormously to maintain our standards.

It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.

We appreciate the candid feedback we receive and welcome any opportunity to improve. Once again, we appreciate you taking the time to share your comments with us.

We know you have many choices when it comes to lodging and we hope you will continue to choose Crowne Plaza Manchester City Centre for your future travel needs.

Kind Regards,

Robin Ford
Operations Manager
Crowne Plaza Manchester City Centre

PH: +44 161 828 8841
E: robin.ford@cpmanchester.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews