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Prince de Galles Hotel: Guest Reviews

4.0 of 5
33 avenue George V, 75008 Paris, France
Hotel amenities
Prince de Galles Hotel
Ranked #399 of 1,838 hotels in Paris
4.0 of 5 stars 257 Reviews
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257 reviews from our community

Traveller rating
    97
    77
    51
    23
    9
See reviews for
Families
37
 
Couples
102
 
Solo
15
 
Business
29
 
What travellers say
  • Eiffel tower(13)
  • George V(10)
  • Champs Elysee(8)
  • Luxury Collection(8)
  • Would highly recommend(4)
Date Rating
Vancouver, BC Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Down for the count, but not out.”
3 of 5 stars Reviewed 27 June 2011

The staff at this beautiful hotel have always been top notch, without being snooty and overbearing. The actual facilities, however, were looking worn and weary, and were overdue for an overhaul. The hotel, under the capabale direction of Starwood, has closed for one full year, beginning Feb. 2011. When it reopens, look for it to be a shining gem, and an up and coming star on the tripadvisor website.

Room Tip: Hotel closed for renovation until 2012
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  • Stayed January 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prince De Galles, General Manager at Prince de Galles Hotel, responded to this review
22 July 2011
Dear Guest, thank you very much for your review. The Hotel is indeed closed for a full renovation until next summer. We are delighted to read your positive feedback on our staff and are looking forward to welcoming you again at the Prince de Galles once it has reopened!
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Chicago, Illinois
Top Contributor
85 reviews 85 reviews
Reviews in 32 cities Reviews in 32 cities
25 helpful votes 25 helpful votes
“Wonderful old hotel - very Starwood elite friendly”
5 of 5 stars Reviewed 14 June 2011
1
person found this review helpful

We celebrated my wife’s birthday here. Like all Paris Starwood hotels (except the Westin which I would not recommend – mostly because of their indifferent security) they treated us great, fully recognizing my Starwood Platinum status and upgrading us to the largest & best (though slightly in need of refurbishing - which I understand they are currently doing) 2 room suite we have had in Paris. Each room had a full bath & flat panel TV. Service was great & we loved the buffet breakfast that included champagne and caviar!

  • Stayed November 2010, travelled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Prince De Galles, General Manager at Prince de Galles Hotel, responded to this review
9 August 2011
Dear Guest, we thank you for having selected the Prince de Galles to celebrate your wife's birthday and are happy to read that you have enjoyed your stay with us! We do confirm that the Hotel is undergoing major renovation and will be reopening next summer. We do hope having the pleasure of hosting you again once we reopen and remain at your disposal for any assistance you may need in the meantime.
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sao paulo
Senior Contributor
32 reviews 32 reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
“i will not go back!”
3 of 5 stars Reviewed 16 January 2011
1
person found this review helpful

I stay at Prince de Galles whenever I go to Paris ,and disliked almost everything on my last visit !
The hotel was empty during my stay ,due to weather/air traffic problems ,I had booked superior rooms and was assigned the smallest ,oldest superior rooms i ever had in all my stays there ,with peeling wall paper , broken handles ,scratched furniture etc..and when I called the front desk to tell them about the rooms condition ,I was offered other rooms at addicional 240 euros/night ,in an empty hotel! no apology whatever !
A luxury collection hotel should not have rooms in such condition !

  • Stayed December 2010, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Prince De Galles, General Manager at Prince de Galles Hotel, responded to this review
25 January 2011
Dear Guest, we thank you for your loyalty to the Prince de Galles and do regret that you were not satisfied with your recent stay in Paris. We have taken good note of your comments and apologize for the fact that our Team’s reaction to your disappointment did not meet your expectations.
Although we carry on a regular plan of maintenance works in all of our rooms, we are now planning a one year closure period for a full renovation starting on February 15th, 2011.
We are looking forward to welcoming you again at the Prince de Galles in 2012, offering you a more positive experience in Paris.
We remain at your disposal for any assistance you may need.
Yours sincerely,
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New York City, New York
Senior Contributor
48 reviews 48 reviews
Reviews in 38 cities Reviews in 38 cities
22 helpful votes 22 helpful votes
“Perfection in Paris”
5 of 5 stars Reviewed 13 January 2011

Great, classic hotel in Paris. I can't remember the last time (if ever) that the front desk attendant personally showed me to my room. The Champagne Suite (which we were upgraded to as Platinum SPG members) was beautifully appointed and immaculately cared for. The bathroom had the most (and highest quality) amenities I've ever seen. The windows opened onto the street below and had wonderful flower boxes. The amazing service didn't stop when we checked out, either. I left my glasses in our suite and the staff sent them to me back in NY via FedEx. When this hotel re-opens, I'll be back for sure. Best Starwood in Paris and one of the best of the Luxury Collection anywhere.

  • Stayed August 2010, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Prince De Galles, General Manager at Prince de Galles Hotel, responded to this review
21 January 2011
Dear Guest, thank you very much for your wonderful review. We are all glad that you have enjoyed your stay at the Prince de Galles and are looking forward to welcoming you again next year once the Hotel reopens.
In the meantime, please do not hesitate to contact us for any assistance you may need.
Yours sincerely,
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MIA
Senior Contributor
47 reviews 47 reviews
Reviews in 27 cities Reviews in 27 cities
106 helpful votes 106 helpful votes
“wonderful”
5 of 5 stars Reviewed 11 January 2011
1
person found this review helpful

This is our second consecutive year that we celebrateour anniversary at this hotel. Paris, Paris, waht else can be said about this wonderful city that it already has not been said, but for the staff of this hotel, without a single exception, i can not say enough: profesional, friendly, caring,attentative.... from the doorman to the chambermaid. All I can really say is thanks to each one and all of the great staff.

  • Stayed December 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Prince De Galles, General Manager at Prince de Galles Hotel, responded to this review
20 April 2011
Dear Guest,

Thank you so much for your wonderful review and feedback on our Team.

The Prince de Galles is currently closed for a one year complete renovation (that we hope will be pleasing to you) and we look forward to welcoming you again in 2012 upon its reopening.

Please feel free to contact us for any assistance you may require in the meantime.

Yours sincerely,
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Additional Information about Prince de Galles Hotel

  • Prince De Galles Paris
Address: 33 avenue George V, 75008 Paris, France
Price range (per night):* S$749 - 939

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