The staff at this beautiful hotel have always been top notch, without being snooty and overbearing. The actual facilities, however, were looking worn and weary, and were overdue for an overhaul. The hotel, under the capabale direction of Starwood, has closed for one full year, beginning Feb. 2011. When it reopens, look for it to be a shining gem, and an up and coming star on the tripadvisor website.
Room Tip: Hotel closed for renovation until 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
22 July 2011
Dear Guest, thank you very much for your review. The Hotel is indeed closed for a full renovation until next summer. We are delighted to read your positive feedback on our staff and are looking forward to welcoming you again at the Prince de Galles once it has reopened!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC