The lady at the reception desk was friendly, but not really interested. The room was very small and had no AC. The bathrrom was smelly and really tiny. The tiles had started gping mouldy. There is only liquid soap in the bathrrom, no shampoo or any other bathroom amenities. While checking out I saw that you can ask for some free things (bathroom amenities) at the reception desk. But there was no hint given by the receptionist when checking in.
In the smoking lounge the wall paper comes off and the ashtrays are emptied but not cleaned in the morning.
Breakfast offered quite a choice of different things, but was presented carelessly. Assorted cheese was heaped on a small plate and looked gross. A pot of coffee stood on the table.
Service was hardly to be seen. The lady only collected the breakfast vouchers.
I won't stay there again.
- Best Western Berlin
- Berlin Best Western
