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S$239
Fully refundable before Sat, 23 Mar
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All reviews jazz club rooftop pool the ground floor great location live jazz old town central hotel sun loungers lovely hotel city break sky bar exploring palma public areas reception staff fantastic views short break bars and restaurants
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Reviewed 18 October 2014

Superbly located for exploring the old town and making the most of Palma.

I had a room facing the inner forecourt and it was quiet and peaceful. The air conditioning was also whisper quiet so I slept soundly in a comfortable bed. The room and hotel were kept spotlessly clean.

Perhaps best of all were the staff who were kind and helpful and full of recommendations for local bars and restaurants. What was especially nice was receiving a large selection of fresh fruit from the management for my birthday. It is that sort of touch that makes a stay special and memorable.

I'll certainly be more than happy to stay at the Saratogo again, especially as I now know to ask for a inward facing room.

Date of stay: October 2014
Trip type: Travelled as a couple
Thank Mark N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 October 2014

Although a fantastic hotel and brilliant location, The reception we received on arrival was cold and not very friendly maybe because we had our ten month old with us but to be honest from that moment on I could tell we wasn't going to be having a good stay! As we checked in the gentleman at the desk decided
To give a us a room on the ground floor which was great at first until we realised to get to our room we still had to go up a few steps....not great when you have a baby and pushchair! Raised the issue with the front desk response we got was that there was no more rooms available...basically just put up with it! Hotel promotes room
Service would be great if
They had the menues of
What was available in the rooms.

Front desk staff very unfriendly but the other staff were great and very welcoming even have us a smile when passing!

Note to the hotel - maybe promote it as an adult only hotel?!?!

Date of stay: October 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Pav D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 October 2014

6 girls in a new city - thank god the hotel was so perfectly placed. I booked blind not knowing what to expect and it was absolutely perfect. The hotel, staff and facilities were excellent and it's location was spot on - right next to the shops and the old town. Eating, drinking and shopping was our aim and we did lots in abundance. The staff at the hotel were lovely, friendly and very helpful making our stay such a success. Palma - you were amazing.x

Room tip: We opted for a deluxe double and they were lovely.
Date of stay: October 2014
  • Trip type: Travelled with friends
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel
Thank kirsten S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 October 2014

This is an excellent 4 Star hotel in a great location. It is very easy to reach with the No 1 Bus from the airport. The staff on reception have to be the friendliest and most helpful that I have encountered anywhere. Our standard room was very comfortable, quiet and spotlessly clean. WIFI was available throughout the hotel. The rooftop pool area is small but very pleasant with great views. We did not eat in the hotel however the food that I saw being served looked fantastic.
I would definitely stay here again and next time look forward to trying the restaurant.

Date of stay: October 2014
  • Trip type: Travelled with friends
    • Location
    • Rooms
    • Service
Thank joyrumpff
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 October 2014

What a little gem of a hotel in the centre of Palma. Beautifully positioned close to shops, restaurants, cultural attractions etc. The rooms are tastefully decorated, modern and very comfortable. The staff are so friendly and really enhanced our stay, providing us with excellent restaurant recommendations etc. When we booked the hotel we didn't pay too much attention to the 'jazz Club' in the hotel that was until our first night! It was superb, great ambience and because we were there for the weekend, the Jazz singers were excellent. The buffet breakfast was delicious and had a great choice aiming to satisfy all guests. There wasn't too much space dedicated to sun worshippers, most beds were taken very early on. I would recommend using a Beach club of which there are many...

Room tip: The Wifi wasn't brilliant in the rooms, just ok.
Date of stay: September 2014
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Emilia C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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