As a newly married couple we decided on a short break to Amsterdam after our wedding. We arrived at the canal house and were greeted by a very friendly member of staff. We were offered a room upgrade for a very small charge an were then lead to the best room at the hotel. It was stunning! For the three day stay the staff could not do enough for us and on our second day we were given breakfast room service free of charge. Would highly recommend to any one. Beautiful hotel in a great city.

Wonderful hotel built in an old canal house but entirely refurbished with design wooden furniture. Full of charm and conveniently located a stone's throw from the "negen straatjes" (the nine little streets known for their charming shops) and Anne Frank's house. The quality of the amenities and the service are impeccable, and all add to a very pleasant experience whether on a business or leisure trip. I highly recommend Canal House.

Stayed in this hotel for 3 days in the beginning of January. Very stylish hotel with friendly staff, comfortable rooms, tasty breakfasts, convenient location. No one negative thing to say.

We stayed in the Best room which was basically a canal view suite on the top floor.

First the downsides:
= The room is laid out quite strangely - very long.
= The drain in the shower was clogged, which for some reason I didn't complain about till our stay was half over. The room would fill with water every time we showered. Once I did mention something it was fixed straight away.
= The heating system was changed mid-week and we couldn't figure out how to heat the room properly (and neither could Housekeeping).
= The staff was nice, but far too apologetic. I would prefer something to be done rather than you just apologizing why it isn't being done.
= Very poor dinner service. Very expensive wines, uber fishy fish, and ridiculously undercooked beef. And nothing was even done to adjust the very expensive bill after we complained.

The upsides:
= The hotel is gorgeous!!
= Morning breakfast and restaurant area is perfect to wake up to. We were able to have breakfast brought to us one morning and it was the best.
= Room service was wonderful.
= Super comfy bed and fabulous canal views.
= Great turndown service with little snacks left every few nights.
= Communication with the hotel via email prior to our arrival was always prompt and thorough.
= The hotel is gorgeous!!

We visit Amsterdam every year and I think this is the newest and most modern hotel in the Jordaan. We are already planning on returning this year.