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De L'Europe Amsterdam: Guest Reviews

5.0 of 5
Nieuwe Doelenstraat 2 - 14, Amsterdam 1012 CP, The Netherlands
Hotel amenities
De L'Europe Amsterdam
Ranked #18 of 341 hotels in Amsterdam
4.5 of 5 stars 158 Reviews
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158 reviews from our community

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Date Rating
San Francisco, California
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Excellent Service, Great Location”
5 of 5 stars Reviewed 28 May 2012 NEW

We spent two nights at this hotel before boarding a river cruise boat. The location is wonderful and the service outstanding. The employees they hire are obviously select and well trained. The hotel is owned by Heineken and their pride in the hotel is evident in the value they offer. The decorating in our room was a bit odd (bright reds), but the view of the canals from our balcony was wonderful. The food in the two restaurants in the hotel was fabulous, and there is a charming bar. Our only complaint was the inability of both us and staff to understand how the lighting system in the room worked. But that was a minor annoyance compared to our overall excellent experience.

Room Tip: It's worth the extra dollars (Euros) to get a room that has a balcony.
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  • Stayed April 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
“One Of The Few True Five Star Hotels in Amsterdam”
4 of 5 stars Reviewed 25 May 2012 NEW

I probably would have booked and enjoyed The Exchange on Damrak's top rooms had they been available, but they weren’t so I thought that De L’Europe should be checked out as one of the finest that Amsterdam has to offer.

It is indeed the nicest Five Star I have been to in Amsterdam, although still suffers from lack of space, commensurate with Amsterdam Central itself.

The service is impeccable, all of the staff are truly international best in class hotel professionals and deliver nothing short of five star service, although one serving lady behind the bar looked like I had just named her Sisyphus when I ordered some wine, a little grim.

Really nice evening hours in the plush lobby and bar areas with a truly classy pianist and truly classy clientele, I didn’t see much riff raff, if any.

One of the best parts of De L’Europe that people who know Amsterdam is its wonderful water level terrace right at the end of the central canal belt. It has to be one of the best terraces in the city. The problem is, even as a Hotel Guest, you can’t always get a table there, it isn’t big so it isn’t surprising, but it is an amazing terrace for when the sun shines, but don’t rely on getting a spot on it even if you are staying there.

Small but plush room, and perhaps that is one of the impressions that you are left with, that it is a beautiful hotel, pure class…how Five Star Hotels in Amsterdam should be (but are not), but the rooms are just so small….then again that could be said about every Hotel in Amsterdam aside from the Suites…

Great to have an Ipad already hooked up to the Wifi next to the bed, really easy and inexpensive way of giving guests the ultimate way of finding out anything about their location…you can order room service from it too…

High end TV and channels to match, Bose sounds, well-stocked mini bar…super comfy bed and a view of the roof of the lower levels. I am sure that some of the rooms must have amazing views however mine did not.

No Bath in this room…disappointing for Five Star...it has to be said…

Check in and Check out was easy, very…

Requested and was granted a late check out on the day I left, which is always a sign of a good Hotel, they can’t always do it if they are full, but if they have late guests arriving or can shuffle and do if you request it then they can go to a lot of trouble for you for free…so that was nice…

One of the finest locations in Amsterdam, much more the better end of town…although not far from the tourist strips…

Excellent Concierge as all Five Stars should have, have to wait for a Taxi though, having said that if you are staying here you want to be Central and probably walk, which you pretty much can to most places of interest…

A really nice experience but to be honest I am left thinking that for the price the room was just too small…

It is certainly worth considering that this is one of Amsterdam’s finest Hotels if you are planning a high end trip here, unless you go for suites then you won’t get much better than this as Standard Rooms. There is a massive difference between this Five Star and some others that are not very far away at all.

Then again, the price reflects it.

This is a stylish Hotel, not hip stylish, old school stylish, old school Amsterdam in a great location.

  • Stayed May 2012, travelled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by KERF_Worldwide for Amsterdam
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laguna Niguel, California
Reviewer
3 reviews 3 reviews
“World Class Hotel, World Class Service”
5 of 5 stars Reviewed 25 May 2012 NEW

My daughter & I just stayed in this fabulous hotel that is centrally located on the canal that is decorated really nice fit for the architecture, comfortable bed, your own espresso machine, ipad in your room, heated floors, rainfall shower and the most efficient and friendly staff. The head Concierge Mr Sparla was right on with his restaurant and sightseeing recommendations based on our preferences. Overall these made our stay more enjoyable and memorable. I would highly recommend this hotel to anyone visiting Amsterdam.

  • Stayed May 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Providence, RI
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
“Nicest hotel I have ever stayed at”
5 of 5 stars Reviewed 23 May 2012

My husband and I have stayed at some nice hotels in Western Europe and the US, but De L'Europe is the very best. The lobby is lovely with a delightful bar/coffee/tea area. Our room was beautiful with wonderful amenities--an IPad for room service menu and a Nespresso machine among other things. The bathroom with a heated marble floor was fantastic. Staff at the front desk were friendly and very helpful. We have never been at a hotel in which someone from the front desk took us up to our room to show us the amenities. I hope we can stay there again soon.

  • Stayed May 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask NancyProvidence_RI about De L'Europe Amsterdam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Outstanding in Amsterdam”
5 of 5 stars Reviewed 5 May 2012

Our room was, for this Hotel, inexpensive at $430, but that is about par for Amsterdam. The room had very interesting reproductions of Dutch paintings, but only viewed an interior courtyard which looked like some vegetation had been planted. We were just spending the night, and what made this place special was the friendliness of the staff and the attractiveness of their whole layout. The desk clerk and the waiters at the restaurant were very helpful, and as a result we had both dinner and breakfast there.

Room Tip: Some rooms have a view of the canals. Our room had a very uninteresting interior view, so we watched...
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  • Stayed April 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about De L'Europe Amsterdam

  • Hotel De l Europe
  • De l Europe Hotel
Address: Nieuwe Doelenstraat 2 - 14, Amsterdam 1012 CP, The Netherlands
Price range (per night):* S$502 - 1,377

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