We booked a two night stay in this hotel and we stayed in room 14 at the first floor.
Keeping the price in mind, we didn't expect a four-star hotel. Looking at the pictures on their website, we expected a nice, cosy and clean room.
Unfortunately there were some negative points:
-there was a strong smell of fresh paint in the room ( but did not notice any painting)
-dust in the room and spiderwebs (pictures)
-bathroom contained mold spores (pictures)
-After 1st night the bed was made up when we arrived in the evening but no fresh sheets were provided (stain we made was still on the sheets) - the double bed however was comfortable
-room needs renovation (curtains, furniture..)
-mini bar: I'm willing to pay 2 euros for a 33cl Minute Maid fruit juice (0,71 eurocent at Colruyt) but not for white label Colruyt 20 cl fruit juice that cost 0,12 eurocents (http://www.collectandgo.be/cogo/nl/artikeldetail/19315/#)
-same for the chips => it's not difficult to provide quality and those little things really make the difference
-Breakfast was rather poor: we were the first couple at 8.30 and there were only 2 croissants (not fresh but from a pack), brown bread and rolls (those were fresh), there was ham and two other kinds of meat but these were, again not fresh but from a pack. Unfortunately tasteless. There was a lot of sweet stuff like honey, jam, chocolate paste..
Cereals were, unfortunately again, tasteless. Second day we arrived at 8.35 and coffee and meat was not yet ready. Same bread and rolls (no croissants this time). A pity if you think that fresh meat and quality food can really make a good breakfast of it!
Honestly: I really think you can find a better hotel for the same price in the neighbourhood.

Good points:
-10 minutes walking distance from Bruges
-Cheap (80 euros/nigth)
-Comfortable double bed
-Friendly owners
-we had a quiet night
ps: prices in hotel are cheaper then when booking online ;-)

Everything with this place is just a disaster. How previous reviews can be positive god only knows. The only good thing about this place is its coffee in the morning. The bread is fresh but the rest of the breakfast is cheap and nasty. Room clean enough but uncomfortable and no soap or shampoo although they did provide upon request.
Enough said.

We booked online and were led to expect a hotel in the center of Bruges, but this was very much outside the old city, and nowhere near any restaurants, so dinner was a problem. But aside from the location, it was the inhospitable attitude of the owner that was really uncomfortable. Basics like internet, bike rental were not available. The rooms were clean and spacious, and the TV was a real blessing, as one had to stay in one's room. There was no lounge or garden, or any comfortable common area. Most of the place was off limits to the guests, and we were not allowed to sit on the dining chairs which were right next to the reception, as it was not 'breakfast time'. One got the distnict impression that she was running the place out of necessity and did not really like anyone in her house! To cap it all, the front door would not open easily with the key provided, so one had to struggle for a quarter of an hour to open the door. Of course, no one would ans the bell as she had made it clear that she was not going to. For all she cared, we could be outside all night!
However, the owners family, small child and dog made a huge racket outside our door all the time, and that was perfectly fine. We were confined to our room as it was raining, and forced to listen to loud talk and laughter, and the child yelling and crying, while cycling just outside.

Hotel provides an excellent, friendly service at a reasonable price. Its location is good - 5 minutes walk from Zand, 10 minutes walk from centre; bus outside to station. The reception is very friendly and helpful; en-suite room was spacious and clean. Breakfast limited but quite adequate. There is no bar or lounge but, given that Bruges has 100's of bars and restaurants, that it not a problem.