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Palazzo di Pietro: Guest Reviews

Agion Deka 13 | Old Harbour, (behind the Metropolis church), Chania Town, Crete 731 00, Greece
Hotel amenities
Palazzo di Pietro
Ranked #42 of 138 hotels in Chania Town
4.0 of 5 stars 72 Reviews
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72 reviews from our community

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Hampshire
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Delightful palazzio”
5 of 5 stars Reviewed 25 October 2007
3
people found this review helpful

The Palazzio di Pietro lived up to all its previous reviews and my daughter and I had a wonderful stay. It couldn't be in a better, more peaceful location, close to the beautiful old Venetian harbour with its restaurants spilling out on to the pavement and within a stones throw of ancient, narrow, picturesque alleys of the old town, bustling with life, excellent restaurants and little artisan shops.

All the reviews of 2007 are still accurate and there is little point in repeating everything that has been said, but I do reiterate that it is so refreshing to feel that one is staying in a place where the owners really care about you, your comfort and your holiday. Christine is the ultimate wonder woman and nothing is too much trouble for her. She dealt with my reservation extremely efficiently and responded promptly to all Email enquiries.

I have absolutely no hesitation in recommending this delightful palazzio, it lived up to all expectations and we would definitely return.

  • Liked — Hospitality of the owner, cleanliness and comfort and situation
  • Disliked — If I had one grip it would be the stairs and that is why it is unsuitable for young children and disabled
  • Stayed October 2007, travelled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sussex
1 review
4 helpful votes 4 helpful votes
“A wonderful stay”
5 of 5 stars Reviewed 11 October 2007
4
people found this review helpful

It's difficult to add new things to say about Christine and the Palazzo di Pietro. But we had such a wonderful, relaxed week here in September that we felt we had to add to the reviews. Her hospitality is exceptional - her every wish is that you have the best stay possible in this lovely place and she takes every care to make sure you do. The building itself, in the family for generations, has been beautifully restored. Our suite was spotlessly clean, the bed beautifully decorated by Christine when we arrived, and very comfortable with a little balcony overlooking the quiet street where you could watch the world go by - but don't miss the lovely rooftop garden lovingly tended by Christine's father. The flowers are beautiful and it's a very peaceful spot. Chrstine keeps you supplied with soft drinks, baskets of fruit and her father's home made wine.Iif you are lucky she will share her favourite chocolate cake with you (we were - thank you, Christine!)The Palazzo is ideally located in the old town, it's just a very short stroll to the harbour and you are spoiled for choice for restaurants. We can't recommend it enough (even though this might mean it's even more difficult to get a reservation in future!). Hope Christine soon gets that holiday she so deserves though.

Stayed September 2007
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newbury, England
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
“A real treasure”
5 of 5 stars Reviewed 17 June 2007
5
people found this review helpful

We stayed at the Palazzo di Pietro from 22nd-29th May and wished it had been for longer! Christina is an excellent hostess and a never-ending source of useful information during your stay.

The Palazzo is delightful in every way and the little extra touches like fruit, chocolates and champagne in your room, and the beautiful roof terrace, made the stay truly memorable. I loved standing on our room's small balcony and looking down on to the street below - life is definitely lived at a slower pace over there! We have already recommended the hotel to several of our friends. The old port area of Chania is very picturesque and we sampled many of the restaurants, both around the harbour and in the town - one of our favourites was Pallas, fantastic food, service and a view to die for! I wish we were back there and would recommend the Palazzo and Chania unreservedly!!

  • Liked — The beautiful room and the roof terrace
  • Disliked — Corner bath
  • Stayed May 2007, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Coulsdon, Surrey
Top Contributor
56 reviews 56 reviews
Reviews in 21 cities Reviews in 21 cities
49 helpful votes 49 helpful votes
“Perfectly Charming”
5 of 5 stars Reviewed 9 June 2007
3
people found this review helpful

Having read so many glowing reviews of the Palazzo di Pietro, my partner Brian and I were happy to find that it lived up to our expectations in every way.
Christina Bitzanakis and her family have renovated this beautiful old venetian palazzo with such love and attention to detail. Our room, 'Artemis', spacious and spotlessly clean, was fitted with quality furnishings and family heirlooms and had a small balcony overlooking the street.
The bathroom was very luxurious with corner bath and thermostatic shower and the little kitchen area was stocked with a huge basket of fresh fruit, tea and coffee, soft drinks, champagne and chocolates as well as wine, raki and olive oil all produced by her father who is also tends the pretty roof garden, for which he has won prizes.
Christina had decorated the beautiful (and very comfortable) 4-poster bed in the traditional greek way for honeymoons, with flowers and heart-shaped chocolates. She was charming and thoughtful, and very knowledgeable about the history of the palazzo and that of Chania itself.
We thoroughly enjoyed our stay and were very sad to leave!

Stayed May 2007
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Gloucester
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
30 helpful votes 30 helpful votes
“Fantastic holiday”
5 of 5 stars Reviewed 20 April 2007
9
people found this review helpful

We had an absolutely fantastic time in Crete last summer and I'm so sorry it's taken this long to post our review! Having done so I now want to go back again for this summer and the next and probably the next...
Where to start? I'll give you the shortened version. The Palazzo is an absolute gem of a hotel - and the best bit is it's not really a hotel at all. Imagine having a very hospitable friend who happened to have a very plush pad in the old part of Chania and said you could stay there. And filled the fridge up before you arrived. And came and tidied up after you. And waited around incase you needed any information about anything at all. Well that's Christine and her family. But please, please give the girl a break once in a while - she spends far too long behind the desk! She might ask you if you can fend for yourself for one day of your stay - SAY YES!!!!
As I said, the Palazzo isn't really a hotel - more of an apartment. It is wonderful and you can't help but feel privileged to be staying in such a beautiful old building. The other thing about it is you get a real sense of the local community when you stay there - it doesn't really feel like you're a tourist at all. If you do decide to say there - and you must - please please don't treat it like just another hotel - you have to respect this place for the unique Cretan experience it gives you! Christine's parent even went to a wedding one day and brought back traditional Cretan wedding cakes for us! They were heavenly pastry and honey and nut creations which were worth the trip alone!!
Moving further afield - well next door - is Steki which is a fab little taverna (don't be lured to the posher looking one on the other side of the Palazzo - more expensive and not a patch) with Johnny and Jesper the two (very) contrasting waiters. Really good food at reasonable prices - have the hot mixed platter starter to whet your appetite. Johnny also arranged a beautifully candlelit dinner for us up on the balcomy one evening - how very Romeo and Juliet!!! Lovely people but don't be tempted by the late night firewater they offer!
Next street along toward Halidon you'll find Spirit Lounge. It's great for a drink any time but best of all it must be the only place in the whole of Crete where you can get Strongbow!! What a Philistine I am!!! Seriously, it's a gloriously laid back little bar (in a fantastic setting) where you can get great drinks and even better conversations with the very eclectic clientele - from ex-pats to Athenians who've come over on the boat for the weekend. Before you know it it's 5am and a short stroll back to the Palazzo. It's run by Lee and Anna who are true West Country folk and I promise will give you the warmest of welcomes. And there's nothing like a cold glass of the Bow after a hard day on the beach...
Next - Samaria Gorge. You have to do this but go prepared. Hat and sensible (lace-up!) shoes or boots are an absolute must. The Gorge is beautiful but the whole experience should not be missed. And don't be dull and get a package thing - go local!Get the bus from the central Bus Station (7am) but be warned the journey is very beautiful but very bendy for those who (like me) get travel sick. Even Iron Guts (my boyf) felt queasy by the time we got there. But it's well worth the trouble. We did it in four hours (!) but I was too chicken to jump in the very choppy sea at the end. I viewed the ferry bouncing up and down on the waves like Skylark with some trepidation but it was an experience all in itself - my first Greek ferry! - and the views to the shore were stunning. Quite incredible to think of all those people smuggled over those mountains during WW2.
Right, history lecture over! Other highlights were Falasarna beach which was secluded and beautiful and probably our favourite. Elofinisi - the beach is stunning but sadly a bit of a tourist trap. Definitely worth going to especially for the stunning drive but take the inland road. We came back on the coast road and it was one hell of a drive! I don't think the flip-flops helped matters!! Think an English country lane (that's the width at best) with a sheer drop of oooh 300 feet into the sea on one side with no crash barrier and mad Cretans hurtling towards you at speed. You get the idea! Christine warned us - always listen to Christine!!!! Closer to Chania the town beach was adequate and Stavros Bay was lovely, full of happy local children and families and a twenty minute drive away.
So, my recommendations would be to hire a car and just get out and about. Lose yourself in Chania - it's wonderful. Immerse yourself in the Cretan way of life. Relax!!!
And last but by no means least - stay at the Palazzo. You won't regret it. Apart from when you've walked the Gorge (18km) in 4 hours and then have a lot of stairs to climb to your room and your calf muscles feel like tennis balls. Ouch!
Thanks, Christine (especially for the Baklavas)! We'll Be Back!

  • Liked — Everything
  • Disliked — INo complaints at all
  • Stayed June 2006, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Palazzo di Pietro

  • Palazzo Di Pietro Chania
  • Palazzo Di Pietro Hotel Chania
Address: Agion Deka 13 | Old Harbour, (behind the Metropolis church), Chania Town, Crete 731 00, Greece
Price range (per night):* S$111 - 178

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