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Reviewed 15 August 2014

My wife and I stayed here for 3 nights in July of 2014 during a particularly warm period. We liked many things about the hotel, but our room was really hot when we arrived and we could never get enough fresh air to cool it off. The windows only opened slightly and the hotel had no fans to move the air, so our entire stay was not as comfortable as it could be. The area has a lot of nightlife and we were disturbed a lot on a Saturday night. Since it was so hot, we couldn't close the windows to shut out the noise.

Date of stay: July 2014
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank Boulder-USA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wilhelm H, General Manager at Clarion Collection Hotel Folketeateret, responded to this reviewResponded 17 August 2014

Dear Boulder-USA,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We did experience a quite unusual heat wave in July / August this year. At the same time we experienced some problems with the cooling functionality on our ventilation system. This has now been fixed and the system is again working as it should.
We do apologize for your less than perfect experience with us and hope that you will afford us the opportunity of welcoming you back in the not so distant future. Please reach out to me directly prior to your next arrival so that I can make sure it is a flawless experience. wilhelm.hartwig@choice.no

All the best
Wilhelm Hartwig
General Manager

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Reviewed 15 August 2014 via mobile

A group of five friends stayed four nights at the Clarion In July on our trip through Scandinavia.

The first positive thing for us was the location close to the railway station. Easy with our bags and then central as a base to explore the city by foot.

Service was great right from the outset with the reception staff being friendly and helpful.

There was a mistake with our room in giving us a single rather than a double but no trouble. They gave us a key to a second room and we had until morning to give the first room key back.

The next real positive was the food. Complimentary coffees and pastries upstairs on the rooftop from 3 pm and dinner at the same venue. Breakfast was also the best buffet we had on our four week trip through Scandinavia.

The rooms are really well furnished with the only issue being the narrow gap at the foot of the bed.

One really to consider.

Date of stay: August 2014
Thank Chris B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wilhelm H, General Manager at Clarion Collection Hotel Folketeateret, responded to this reviewResponded 15 August 2014

Dear Chris B,

Thanks for the great feedback. We truly appreciate you taking the time to share. Please come back and stay with us again soon.

All the best
Wilhelm Hartwig
General Manager

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Reviewed 14 August 2014

As I booked this hotel I thought it would be great. Its very well located, nice welcome st the reception but as we came to the room it was a bit of surprise. The room was really small, one suitcase had space, the second was difficult to open (there is no possibility for storage so you need to leave from the suitcase). Bath had a nice design, but again no storage space at all.
The location is very central and we could explore everything easy. In the night we had our surprise. The next building to the hotel has a roof bar so the musik was so loud that there was no way we could sleep till 4 am!!
The beakfast was good, dinner at the lounge nice as well. Unfortunately the hotel is to expensive for the quality of rooms and no sleep at night. We traveled through Norway 10 days and stayed at 5 different places and I mast admit this hotel was not the one on the top of the list. Its a shame, it could do much better.

Date of stay: August 2014
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Zajka
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wilhelm H, General Manager at Clarion Collection Hotel Folketeateret, responded to this reviewResponded 14 August 2014

Dear Zajka,

Thank you so much for sharing your experience. Your opinion is very valuable to us.
I would first like to apologize for your less than perfect experience with us. There is never an excuse for guest dissatisfaction, and this is certainly not the impression that we want our guests to leave with. As you rightfully point out, our smallest rooms do not provide a lot of extra space for luggage. On the other hand, we do have various room categories in the hotel. One of our bigger rooms would probably suit your needs in a better way.
We do apologize for the inappropriate noise from our neighbor building. We are certainly not happy about this and will take action towards the establishment.

On a positive note it is pleasing to read that you enjoyed the food and the location of the hotel. We sincerely hope that you will grant us the pleasure of having you staying with us again. In that case be sure to let me know when you are in town so I can oversee your reservation. wilhelm.hartwig@choice.no

All the best
Wilhelm Hartwig
General Manager

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Reviewed 12 August 2014

This hotel was one of the highlights of our trip. The front desk reception staff are courteous, pleasant, helpful and professional. Although the rooms are small by Canadian standards, they are well appointed and the bathroom is large and spacious.
One of the surprises was the vast assortment at breakfast, Another surprise was the snack table laid out between 3 pm and 6 pm in the Lounge on the 7th floor and the supper from 6 pm - 9 pm. Supper included an entree, as well as soup, sliced meats, cheeses, fruit, salads and dessert.
I would recommend this hotel to anyone. It is definitely a first class operation. It is within 5 - 7 minutes to the Train station / Bus Station, from which all forms of transportation arrive and depart. Because of its location, we were able to walk everywhere...City Hall, the Opera House, the Cruise terminal, the Akershus Fortress.

Room tip: Request the 7th floor as it is the same floor as the Lounge for afternoon snack and Supper
Date of stay: July 2014
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank RonMac2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wilhelm H, General Manager at Clarion Collection Hotel Folketeateret, responded to this reviewResponded 12 August 2014

Dear RonMac2013,

Thank you for leaving us such a wonderful feedback from your recent stay at Clarion Collection Hotel Folketeateret. Your comments truly inspire us to continue personalizing each and every guest stay. It was absolutely our pleasure to have you with us.
Thank you once again for your review and we look forward to welcoming you back to your home-away-from-home next time you are in Oslo.

All the best
Wilhelm Hartwig
General manager

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Reviewed 11 August 2014

I've been staying at this hotel for my past few trips to Oslo and Clarion Collection Hotel Folketeateret is always a welcoming place to stay.

The staff are so friendly and always helpful, the breakfast is great and the afternoon dinner is a good option when you don't want to pay a lot at a nearby restaurant.

Date of stay: August 2014
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank x0M0x
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wilhelm H, General Manager at Clarion Collection Hotel Folketeateret, responded to this reviewResponded 11 August 2014

Dear x0M0x,

Thank you for taking the time to leave such great feedback. We truly appreciate your enthusiasm.
It is great to read that you found our staff to be friendly and helpful. It is the true Clarion Collection hospitality that we try to deliver all our guests.We look forward to welcoming you back in the not so distant future.

All the best
Wilhelm Hartwig
General Manager

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