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Grand Hotel du Lac: Guest Reviews

5.0 of 5
Rue d'Italie 1, Vevey 1800, Switzerland
Hotel amenities
Grand Hotel du Lac
Ranked #1 of 7 hotels in Vevey
5.0 of 5 stars 85 Reviews
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85 reviews from our community

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Hampshire, UK
Senior Contributor
25 reviews 25 reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
“A bit of luxury on Lake Geneva”
4 of 5 stars Reviewed 15 January 2012

I'll be honest, this isn't really my kind of hotel.

It is, however, unmitigated luxury in a truly epic location.

Resting right on the edge of Lake Geneva (Lac Leman) it's a top quality hotel in every respect with excellent decoration, service (for my taste, I must say, a little intrusive, but if you like that sort of thing I'm sure it's great), location and restaurant.

I was there on business with a colleague for just one night so the long preamble from the perfectly nice check-in lady about all the facilities and sights in Vevey was a waste of time for us and I don't need instruction in how to use a TV or really need a dozen different options of pillows (the standard ones were great, I slept really well).

The restaurant was pretty good, I suspect some of our fellow eaters were locals, although it's as expensive as you'd expect a 5 star hotel restaurant to be and, again, I felt fussed over, which isn't what I want from a good hotel.

I had a 'town view' room, but that rewarded me with lovely views of the mountains, which mist on the lake didn't allow so I didn't really lose out here.

As I said, the bed was comfy and delivered a great nights sleep. I thought the room a decent size (not massive, but roomy for a double) and it was beautifully furnished and decorated. There are 600 TV channels to chose from (apparently!), but I only put the TV on briefly in the morning to get the news while I dressed.

There was plenty of hot water at a good pressure for the shower (no bath in my room) in the roomy bathroom (although I suspect women applying makeup might find the subdued light there a little gloomy) and I got my shoes polished gratis overnight.

If you want a taste of old-fashioned luxury and very attentive service, it's very hard to find fault with the Grand Hotel du Lac and even though it's not quite to my personal taste I would welcome a return there any time.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Grand_Hotel_du_Lac, General Manager at Grand Hotel du Lac, responded to this review
12 March 2012
Thank you for having chosen to stay at the Grand Hotel du Lac and for your prescious time to write your honest review.

We were delighted to read your impressions as it a perfectly represent the changes we are currently working on in improving our customer experience. Your comments were read to the management team as we launched our new project entitled "dreams, experiences and stories".

Please come back and tell us about your experience.

Best regards,
Christopher Rudolph
Maitre de Maison
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bedfordview, South Africa
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Top class luxury with impeccable, personal service”
5 of 5 stars Reviewed 30 December 2011

We stayed for a week over the Christmas period. The Grand Hotel du Lac manages to combine exceptional comfort and luxury within a personable, intimate atmosphere. Ambience is superb. Staff are helpful and always at your service, without being obtrusive, and the food was truly outstanding. The little touches of home-made Swiss chocolates, fruit and delicacies delivered to your room every afternoon add that little bit extra. We had a range of weather over the week and were lucky to be able to take the excellent Golden Rail Pass from Montreux to enjoy a sun-filled day in the famous skiing village, Gstaad - it's easy to see why this place is chosen by many celebrities for their Swiss chalet hideaway - we also did some snow sledding at Les Diablerets which was huge fun. Ran out of time in Les Diablerets to get to the glacier - that will have to wait until our next trip. With the sunny weather we also did some easy cycling on the excellent cycling paths along the edge of the lake - bikes are available at the Hotel even in winter. A charming place that we will definitely visit again. Oh - and don't forget to sample the superb Swiss wines from the world heritage Vaud area which lies between Vevey and Lausanne. It's a pity they don't make enough of it to export around the world!

Room Tip: A room facing the lake gives you fantastic views of the lake with the mountains in the background.
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Top class”
5 of 5 stars Reviewed 15 December 2011

This hotel is simply excellent. Decor, location, ambience, food and the level of service is outstanding. Cannot recommend highly enough.

Stayed October 2011, travelled as a couple
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Bellingham, Washington
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Lovely on Lac Lemon; transported to the "Belle Epoc"”
5 of 5 stars Reviewed 19 November 2011

I had only one night to stay here and I felt transported in time. Somehow I missed the street side entrance so came in the back way by the lake The hotel revealed wonder after wonder.The swings in the garden, the fresh flowers, the dinner menu set out for that evening, the marble, thick carpeted halls, the ever so courteous staff. And then there was the bronze statue to a famous man of letters (Baudelaire or Balzac) who came here to spend his remaining days. I can see why! The oriental lounge and bar were museum quality fascinating and ornate. I was given a spacious, graciously appointed room, huge bed, perfect blues and creams and high ceilings; with a terrace overlooking the lake and hanging flower baskets; divine bath tub with bath salts, L'Occtaine amenities, really plush robes. Wine and WiFi on the balcony with a full moon over the lake, balmy evening. I felt like a countess in another era. Life is grand. The promenade by the lake is a scenic stroll both directions. I walked it towards Vevey centerville in the evening and back 11 at night (Which seems to be when the town shuts down midweek. In the morning, went the other way, great for a jog. magnificent start to the day. Skipped breakfast, the American for $70 Continental for $45 seemed prohibitive though I'm sure they did a nice job. I didn't have time to use the spa but it looked very appealing. It is expensive, but I'd like to stay longer. It's a splurge hope to do again and again.

Room Tip: I would get a a second floor room with a terrace. Excellent view of the full moon on the lake.
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  • Stayed July 2011, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Contributor
19 reviews 19 reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
“Very special, a real gem!”
5 of 5 stars Reviewed 31 October 2011

This was one of the loveliest hotels we have ever visited. The Grand Hotel du Lac is absolutely gorgeous!! "Grand" is kind of a misnomer because the hotel is actually very intimate and small with fifty rooms and nine suites, but it is "grand" in every other sense of the word. The Bar and Lounge are very inviting and stylish, but the cozy Oriental Lounge with its sumptuous furnishings is the most romantic spot in the hotel. A glass of champagne there is a must. It is just such a beautiful room. We booked a junior suite and could not have been happier. The room was very large, elegantly furnished with plenty of seating for guests and it also included a balcony as well as a fireplace. There were many amenities - Nespresso coffee, water, sweets, fruit, flowers, toiletries, robes, slippers, lots of pillows! Views of the lake are slightly obscured by trees until late autumn and winter, but the room is so large and inviting that you really don't mind. Plus you can sit on one of the terraces outside and be nearer the lake if you want. That was a great place for lunch or a snack. The lobster bisque was soooo good! The hotel is not directly on the water. You cross a quiet street to get "on the lake," again not inconvenient at all, and very typical of the Lake Geneva region. The Grand Hotel du Lac is a short and nice walk to the center of Vevey where you will find lots of wonderful boutiques and restaurants, as well as a vast square with a vast market that starts early in the morning and has just about everything. (We were there on a Saturday.) We dined in the hotel for breakfast and lunch only, but wish we had stayed there for dinner too (we were meeting friends elsewhere.) The service across the entire property is impeccable. (The one possible exception is the cost of parking and the fact that you need to let the hotel know in advance that you will need a space. Still the porter/parking service was perfect. We never waited for the car and the staff were extremely helpful.) Vevey is a very pretty town not far from historic Gruyeres with other attractions in the same area so it's possible to spend several nights at the Grand Hotel du Lac and explore many places (Montreux, Lausanne, Geneva as well) in the region from there. We went in order to see the "Desalpes" festival in Semsale - the cows come home from the alps wearing flowers, etc. It is a charming early autumn Swiss tradition that is well worth seeing. We will definitely stay at the Grand Hotel du Lac again. It is a real gem. Classic style, classic service, true quality and attention to detail.

Room Tip: We had a junior suite at the front the of the hotel, and reserved the single room next door for anot...
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  • Stayed October 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Grand Hotel du Lac

  • Grand Hotel Vevey
Address: Rue d'Italie 1, Vevey 1800, Switzerland
Price range (per night):* S$470 - 699

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