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36 - 41 of 81 reviews
Reviewed 17 April 2014

so everything was going fine the price was reasonable so we've decided to stay two weeks instead of 2 days so after said and done the second night in we've seen over 5 to 10 roaches the bedding sheets were filthy so when asked to get new sheets they didn't have any size available for our bed.so one of the workers went into a unit that was empty because of plumbing problems and took the sheets off their king size bed so after a few more days they offer a free breakfast apparently so when I went down there to get some they denied me breakfast because they said it was only 4 people that are staying one night or 1 month I guess the two weeks were not good enough no room service at all to clean the unit we've had to ask over and over for somebody just to come by to give us clean.so after the third night the toilet stopped up the tub drain was clogged with filthy hair same as the sink when told one of the workers they just said we have to tell the manager the next night when he was there I think this is unacceptable for the amount of money that we paid for this place by far one of the worst experiences I have had in a hotel / motel everI do not expect much but at least go by what you say in the catalog

Date of stay: April 2014
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2  Thank jay52067
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
shaiqamir, General Manager at Sunset Lodge, responded to this reviewResponded 23 April 2014

We appreicate you taking time out of your busy schedule to answer the survey. You experience issues with your room on the second night not the night you checked in. At the time you decided to stay on the discounted rate you signed a sheet explaining the discounted rate rules and regulation. I wish I had more information on your stay that way I can go back and check my records with housekeeping and mainten. Housekeeping service daily guest everyday and extended stay twice a week.

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Reviewed 7 April 2014

We stayed here when we could not find another hotel anywhere in St. Louis (during a busy time with conventions and the Cubs in town for a series with the Cardinals). This is by far one of the worst experiences I had at a hotel. There are times when you have a good room, but lousy neighbors at hotel; other times, good neighbors, but a lousy room. This place had both. Many people staying here were loud and some were drunk. Also our first room smelled of smoke and cleaning chemicals, with cigarette burns in the bedding. Our second room was only slightly better. Beds were not comfortable. They did not have coffee at the breakfast (eventually they got some made). We were supposed to stay here two nights but left after one.

Date of stay: June 2013
  • Trip type: Travelled with family
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Thank TravisP800
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 December 2013

I read reviews when deciding where to stay for one night close to scott trade center for a concert. Price seemed reasonable and hey who doesn't like a good deal? The picures they have posted look promising but are very misleading. Its very shady and smells when you walk in. Rooms are tiny. Tvs need updated. I was shocked when turning on a lamp. Water pressure is horrible. Carpet is thin and disgusting. Shower was filthy. Towels smelled. Inside the fridge smelled. This place needs updated... at the very least clean the place head to toe!!!! DONT STAY HERE!!!

Date of stay: December 2013
1  Thank peacelovediva
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
shaiqamir, Manager at Sunset Lodge, responded to this reviewResponded 18 December 2013

Peacelovediva,

We do appreicate you taking time out of your schedule to answer the survey. I do apologize that we have failed below your standards. We are currently doing some updating with our hotel and hope you come back to give us a second chance.

It would be a great help if you could identify who you are or what room you stayed in. Please give us a call.

EconoLodge Management

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Reviewed 16 October 2013 via mobile

Booked one night on secret rate site. The nightly rate was higher than the rate I spent for a 2.5 star hotel. I am wrong to guess that a 1 star with a higher rate would be ok. The room was dirty and unsafe. The electrical outlets on the vanity didn't work, light bulbs without covers, power strip used for tv and lamp, bedskirt ripped, tile falling off bathtub, large hole on door where it appeared to have been kicked, lock on outside door loose and near falling off, with broken outlets the hairdryer and coffee maker couldn't be used. I would have left but had prepaid and nonrefundable. Wouldn't take my socks off until dressing to leave the next day, they were filthy. Would not recommend this place to anyone.

Date of stay: October 2013
Trip type: Travelled with family
2  Thank CMPA44
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
shaiqamir, Manager at Sunset Lodge, responded to this reviewResponded 7 November 2013

CMPA44,

Please accept our deepest apology for you experience with your stay at our hotel. Please be assured that all of your complaints has been address. We would like to thank you and your family for staying with us.

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Reviewed 2 July 2013

I went to this hotel with Friends to spend a nice weekend in St.Louis when I got there I got my room key and was charged Immediately for my stay,didn't even get to see the room so when I got to the room I noticed it was filthy there was food under the bed,a hot pink sock under another bed,Old nasty food left in the refrigerator,the soap was opened and used in both the tub and the sink, and the floor wasn't vacuumed,I proceeded to notify the manager of said issues and he shown me another 3 rooms that was also FILTHY and just as bad as the first as well as a non smoking room that was filled with smoke,So I proceeded back to the front desk to tell said manager that his housekeeper hasn't been doing her JOB.He then proceeded to tell me that he was returning my money to my card which he didn't do, an I needed to get my stuff and get out that I was too good for his hotel, So I proceeded to call Corporate which basically told me that they believe what he had to say and I was lying as well as him believing his employee over guests.The pool and hot tub are also filthy with layers of dry skin and scum floating on the top of both.This hotel is just plain RUDE,NASTY,and just a disgrace of a place to call themselves a HOTEL,No Guest Service either.

Room tip: Go to La Quinta and pay a little more for Nice,Friendly,CLEAN guest service .
Date of stay: June 2013
  • Trip type: Travelled with friends
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3  Thank PissedOffIrishLady
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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