Arrived at 8.15pm for one night, met by friendly staff, room although small was clean and tidy, the only thing I didn't like was the white and yellow tiles in the bathroom. Nice size TV. Two double beds in the room, nice pillow menu to choose from and I had a lovely night sleep. Location in Sydney is great. Ordered room service which was brought up in a very timely manner.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
26 February 2012
Dear guest from Brisbane,
Thanks for your feedback. I was delighted to read that you had a pleasant stay and enjoyed our convenient location and facilities.
We aim to always provide exceptional customer service to our guests so I am pleasant to announce that during 2012 all guest rooms, including bathroom, will be renovated and I am certain all guest will be impressed with the changes.
We look forward to welcoming you back to Mercure Sydney again soon.
Kind regards
Greg Brady
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC