One night stay in the city, close to Circular Quay, very neat room, good tv though abit small with various channels, beautiful bathroom

The only reason we stayed was because it said 5 star and it had a super low price so just had to check it out. I wasn't very impressed, none of the concierge greeted us to ask if we needed help with our bags. The room was very average and had the strangest tv spot. It is in a unit beside the bed and up high and pulls out. The TV was also small. That's all, nothing good enough to make me want to stay at this "5 star" again.

Like many previous reviewers, we stayed at this hotel through a 'last minute' booking firm, being told it would be a 5 star hotel in the heart of the CBD. Doing a quick trip to Sydney, it seemed like a good option. The entrance, lobby and reception areas are certainly very nice, but the room we had was lucky to be in the 4 star bracket. It didn't help that we overlooked an office block, but hey, we weren't paying full rates so you get what you're given. But my biggest gripe is that they obviously decided to recoup the reduced rates by charging ridiculous amounts for all of the add-on. The mini bar prices were an absolute rip off ($5 for still water!) But the worst example of overcharging was breakfast @ $37 pp for a very average, bland buffet, oh and espresso coffee was extra. If you're not paying full rates I suppose this place if OK. Other than that? I would try elsewhere.

beautiful room, great spacious bathroom
great breakfast, friendly staff
a good home from home atmosphere

(one thing an experienced waiter should not berate a new member of staff in front of customers, if at all, for not knowing what an affogato was he should teach her what it is and how to make one.)