I arrived midday and there was unrelenting loud drilling sounds reverberating through the floors from construction. I complainted to the front desk manager who didn't offer any solutions or options. The cups were stained, there were only 2 plates and token cutlery, stains on the blanket, stains all over the ironing board cover, dirty marks in the bath. It seems that Rydges do the bare minimum to tick the boxes to get the 4-star rating. The bathroom in the gymnasium had an awful stench. The walls are wafer thin, I could hear the person using the toilet next door, and doors banging from 5.00am onwards every day. I had a late checkout but the cleaning staff kept trying to get without knocking and just putting the key in the lock. For the $280 you pay at the Rydges for a studio room, you can get a nice 1-bedroom across the road at the Mantra.

This was my fourth choice as the first 3 on my list didn't have rooms. The foyer and corridors were uninspiring - bland and just the usual fare. But elsewhere there is much to like about this hotel, in particular, the staff. There really is a very nice level of service being delivered here.

A few dot points about the hotel
- the room service food is a good and it was delivered promptly, and while the breakfast room staff were terrific, the food was very ordinary.
- the bed and pillows are super comfortable
- the room decor is way above what the corridor promises - and i was in a basic queen room - - on a high floor (although there was the unusual addition of a bench with a sink and microwave - handy for a longer stay).
- the bathroom was small but the shower was terrific and towels were fine
- cleanliness was very good

This place was obviously something much less in days past. There's been renovations and the staff from concierge to reception and housekeeping would show up some 5 star places. Thanks Rydges!

This is our 3rd two night stay in 12 months as we have a conference every 6 months at the next door Convention Centre. So in saying that Rydges South Bank is the best hotel to stay at as there are no roads to cross...just straight into the Convention Centre!!
We always get a King Suite which are on the ends of the hotel and on both sides and also in the middle, so there is plenty of space.The King Suite also has a microwave and a Kitchen-ette. If you are driving and want to save a couple of dollars you can check-in and self park your car at the Convention centre for $15 a day or you can pay $25 at the hotel (which sometimes they drive your car around to the convention centre anyway...not in every case... but if their carpark is full they will).We have eaten at the CBD Bar and make sure you join the Rydges Priority Guest Program as its free and offers you great discounts on Resturant Dining and Rooms(our suite was only $215 a night) and you also get a Welcome Back Beverage every time you stay AND as long as you let them know 12 hours in adavance of departure you can get a late check-out of 1pm without getting charged extra!! All in all a great Hotel!

Our stay was for 3 nights, great location, so many different places to eat and shop. 10 min walk to the city. The staff at Rydges were fantastic, the room was excellent. Thank you for making our stay that bit extra. Will definately stay again.