We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Art Series - The Blackman: Guest Reviews

5.0 of 5
452 St Kilda Road | (entry via Arthur Street), Melbourne, Victoria 3004, Australia
Hotel amenities
Offers & Announcements
Book in Advance Save 10%
Art Series - The Blackman
Ranked #3 of 200 hotels in Melbourne
4.5 of 5 stars 476 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

476 reviews from our community

Traveller rating
    332
    104
    30
    5
    5
See reviews for
Families
51
 
Couples
226
 
Solo
39
 
Business
89
 
What travellers say
  • St Kilda(34)
  • Great location(10)
  • Very comfortable(10)
  • Albert Park lake(9)
  • Would definitely stay(6)
Date Rating
Sydney, Australia
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Chic & modern”
5 of 5 stars Reviewed 22 February 2012
1
person found this review helpful

Stayed recently for 2 nights on a business trip. The hotel is very tastefully decorated throughout, the rooms are nicely laid out and the bed extremely comfy. But what made the stay most memorable for me was how helpful the staff was - they make you feel right at home, and are genuinely helpful in everything they did - recommending good sightseeing spots (and how to get there); helping us book taxis and restaurants, etc.

In short, a perfect stay. I am definitely planning to go there again the next time I go to Melbourne.

Room Tip: The two rooms we booked were 907 and 912 (both "studio suite balcony") and both were excel...
See more room tips
  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask silvermoss28 about Art Series - The Blackman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Just stay there!”
5 of 5 stars Reviewed 21 February 2012

Staying solo in Melbourne for a few days - this hotel absolutely made my stay. From the newly decorated, beautiful, clean rooms to the amazing 24 hour room service (from the little Italian cafe downstairs), the view over the park and half of Melbourne, to the location on the tram line. There's even a little kitchen and a balcony on all floors, so you can get some fresh air and admire the view. One thing I was not prepared for was how much I would love immersing myself in the life and works of Blackman. Not usually having the interest or time for art, this is a fantastic way to educate us all and instill an appreciation! I was so inspired I spent my entire day in Art Galleries (within an easy walk or 5 minute tram ride is the Art precinct). I have stayed in 4 other hotels in the past 3 months in Melbourne, all of which I would never go back to. The rates are so good, your stay is a gift from it's owners. My advice is JUST STAY AT THE BLACKMAN !

  • Stayed February 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Jackie L about Art Series - The Blackman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
melbourne
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“amazeballs!”
5 of 5 stars Reviewed 19 February 2012 via mobile

Wow. What an awesome place. I stayed here with my partner for valentines day weekend and asked for a view of the city in our plush studio apartment. not only did i get welcomed with the city view, but i also got a view of the whole of albert lake, i could see port melbourne, all the way past the westgate and pretty much the whole of the city. we were on the 17th floor so im sure you can imagine how amazing this view was.I felt so at home here and the room was so worth the money I paid. the decor and the little bits and pieces really added to a perfect stay. The bed was SO COMFORTABLE. The staff were really accomodating and polite, especially when I was feeling under the weather the next day, I asked for a 20 min late check out and they offered me a 12pm late checkout free of charge, no questions asked and asked me how I was feeling when I checked out- so lovely. We didn't get to go to the cafe in the lobby, but it looked like business was no issue there either- it was alive and looked really cool aswell. the reviews on this hotel are all about how good it is. And this is another one to add to their long list of happy guests. Will definatly stay again!

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 6 more reviews by rebecca f for Melbourne
Ask rebecca f about Art Series - The Blackman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
Top Contributor
64 reviews 64 reviews
Reviews in 32 cities Reviews in 32 cities
45 helpful votes 45 helpful votes
“Would give a better rating if not for a few problems”
3 of 5 stars Reviewed 12 February 2012
2
people found this review helpful

Our room at the Blackman was the best thing about our stay there. The kitchenette and dining table was very useful, the balcony a treat for an afternoon cocktail, and the bed was deliciously comfortable. The location of the hotel is also convenient for the CBD, with the tram line just a block away. The French café/bakery on the ground floor was perfect for a late lunch or simple breakfast.

But we experienced a few problems that were surprising given the level of care and effort that went into the design of the hotel. Combined, these issues make me wonder if I’d recommend the property to others visiting Melbourne when there are so many other comparable options at the same or a lower price point.

First, the glass door of the shower had no water shedding device at the bottom that would deflect water back onto the shower floor. As a result, water poured all over the floor under the sink, soaking the bathmat and errant sock-clad feet. A simple slip of plastic, commonly used on showers like those at the Blackman, would keep the floor in the rest of the bathroom dry.

Second, we stayed at the hotel for 5 nights, which is a reasonably long stay. We are not high-maintenance people, but not once were we acknowledged as longer-stay guests or ever asked how our stay was going or if we needed any help. Overall, the reception staff were distant and not very welcoming...

Lastly, despite the cost of our stay, reception was loath to give us any free internet time, not even an hour. We have stayed in lovely hotels in middle of nowhere coping with the limited internet of 3rd-world, but which nevertheless offered free wireless connection at least in the lobby. To us, the Blackman's policy was ridiculous. Reception told me 'no hotel in Melbourne offers guests free internet'. With all of the thought put into the design of the hotel and its style, I find it hard to believe that the Blackman would do or not do something simply because all the other hotels were doing the same. Part of the reason we wanted to stay there was because it claimed to offer something different. But by it’s own staff's admission, that sadly wasn’t the case.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Pearl-Travellers for Melbourne
Ask Pearl-Travellers about Art Series - The Blackman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben May, Guest Experience Manager at Art Series - The Blackman, responded to this review
14 February 2012
Dear Pearl-Travellers,

Thank you for taking the time to provide such constructive feedback. I would firstly like to say how happy I was to hear that you loved the wonderful Art Series Bedding and our fantastic location on the edge of the CBD.

With regards to the your shower issues I would like to apologise for any inconvenience caused. If you could please contact me via email at ben_may@artserieshotels.com.au, we would love to find out the room number that you stayed in, so that this issue can be fixed for our future guests.

We have received several comments on the internet lately and I can assure you that we are looking at different options for our guests.

At The Blackman we try to acknowledge all guests, and it appears that we slipped up during your stay. With our long term guests we will usually contact them after seven nights, however after reading your comments we will be looking at making it five night instead.

Thank you once again for this feedback, we will discussing your concerns at our next team meeting as we are constantly striving to improve this already fabulous hotel.

Kind Regards,
Ben May, Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
2 reviews
“Fantastic”
5 of 5 stars Reviewed 12 February 2012

Have stayed at The Blackman a few times now and couldn't ask for a better place to stay in Melbourne.
This place never disappoints. Always clean, Excellent service, beautiful rooms.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Richard M about Art Series - The Blackman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Art Series - The Blackman also viewed

The Langham, Melbourne
4.5 of 5 stars 997 Reviews
Melbourne, Victoria
Show Prices ABS:HotelCheckRates-d549485?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Sofitel Melbourne on Collins
4.5 of 5 stars 1,485 Reviews
Melbourne, Victoria
Show Prices ABS:HotelCheckRates-d257041?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Alto Hotel on Bourke
4.5 of 5 stars 336 Reviews
Melbourne, Victoria
Show Prices ABS:HotelCheckRates-d585734?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 200 hotels in Melbourne, ranked by popularity »

Been to Art Series - The Blackman? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Art Series - The Blackman

452 St Kilda Road | (entry via Arthur Street), Melbourne, Victoria 3004, Australia
Price range (per night):* S$246 - 394

Owners: What's your side of the story?

If you own or manage Art Series - The Blackman, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Art Series - The Blackman
Show the lowest price for this hotel (from our partners)
Show Prices